Executive Administrator

About GTT:

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net

Role Summary:

Providing and prioritising extensive administrative and secretarial support to the CEO and Senior VPs/ Executives who report directly to the CEO. You will also provide (on request and ad hoc) administrative support to the corresponding sales teams.

Job Scope:

Interacts with SVPs for sales, marketing, finance operations and legal.

Duties and Responsibilities:

• Extensive and pro-active diary management for the CEO and occasional support to directs reports.
• Email and action/activity management for you and for the CEO when required ensuring email and actions/activities are actioned in a prompt manner.
• Conducting research and preparing any background materials prior to meetings.
• Conference diary management for industry events in international locations.
• Complex travel management.
• Ensuring that Expenses are well managed and submitted via the Concur system.
• Organization of team kick offs and quarterly reviews in the US and abroad.
• Assist in "special projects" outside of normal day to day duties arising as part of the ongoing support to the sales team and operations team.
• Working closely with the various relevant departments across the company providing administrative support and diary support when organising meetings involving the Worldwide Divisional Heads including providing refreshments and lunches for customer meetings.
• Working closely with the other PAs located around the globe and providing full support whilst on holiday or sick leave.
• Working with the marketing team as and when required.
• Maintain a professional manner when dealing with our shareholders, customers, and Analyst/PR teams.

Required Experience/Qualifications:

• Experience of working as Personal Assistant at Executive level
• Confidential and capable of working with (highly) sensitive information
• Outlook (expert)
• Word (expert)
• PowerPoint (expert)
• Excel (Intermediate)
• MS Teams (expert)
• Friendly, willing to assist others
• Able to multi-task
• Can - do attitude
• Representative and well spoken
• Able to work under pressure, with varying time frames and last-minute changes
• Creative
• Self-starter and proactive
• Independent thinker and ability to prioritise
• Team player
• Highly organized
• Dedicated/Flexibility is key

Core Competencies

• Meeting Management: Knowledge of both productive and unproductive meeting management practices; ability to effectively prepare, conduct, participate in, and facilitate meetings and group discussions.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Confidentiality: Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.
• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Calendaring: Knowledge of office electronic scheduling software; ability to use scheduling software to create, review or manage schedules.
• Office Administration: Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.
• Data Gathering and Reporting: Knowledge of tools, techniques, and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.

#LI-CH1 #LI-Onsi