Executive Assistant

SmartBear:

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

About the role:

To build and extend Smartbear’s success and growth, we are looking for an Executive Assistant that will support the CEO and Executive Leadership Team. This position will report to the Chief of Staff.  The nature of this role requires the ideal candidate to have exemplary time management skills and the ability to identify and anticipate the CEO/ELT needs. The role must interact seamlessly and professionally across a broad range of individuals including members of the senior management teams, and board of directors. To be successful in this role, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion. Efficient communication – brevity, timing, channels – is crucial.

Responsibilities:

• Work directly with the CEO to support all aspects of daily work routine.
• Maintain the CEO’s and some ELT members’ calendar, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs.
• Take action items assigned by CEO and Chief of Staff, own and track them to completion
• Take on project coordination for the CEO and Chief of Staff
• Process expenses in a timely manner through SmartBear’s expense system Concur
• Liaise with the board through efficient and sophisticated communications
• Assist with domestic and international travel which may include car, hotel, airfare
• Assist with research, document preparation and event planning
• Coordinate room availability, catering, setup and IT for small to large scale meetings
• Determine priority of matters of attention for the CEO; redirect matters to staff to handle, or handle matters personally, as appropriate.
• Cover reception duties in absence of the office coordinators
• Cover select daily administrative requests from outside the ELT (help with flights, finding meeting space, catering etc.)
• Prioritize and manage multiple tasks under tight timelines
• Follow through on issues in a timely manner
• Anticipate needs and exercise good business judgment in making decisions and requesting information or approval from the Executive

We are looking for someone who has:

• Minimum of high school diploma or GED
• 3-5 years experience in executive assisting of C-Suite executives
• Microsoft Suite including Outlook experience
• Excellent written and verbal communication skills
• Time-management skills
• Ability to pay attention to detail
• Organization skills

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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