Executive Assistant

About GTT:

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

Role Summary:

Provide high-level administrative support to Americas Executive Leadership team. Successful candidate possesses proven time-management skills and ability to identify and anticipate the leader’s needs. The role must interact seamlessly and with a professional demeanour across all levels of the organization.

Job Scope/Supervision:

The role does not have direct reports but will be a resource to other executive assistants within the organization.

Duties and Responsibilities:

• Assist with managing the Leadership Team’s calendars, making travel arrangements, and coordinating with time zones across the globe
• Schedules and attends meetings on behalf of executives, preparing slides, taking notes and distributing minutes as required
• Coordination for virtual and in-person executive meetings, including agenda, meeting materials and resources, and catering
• Provides support with expense reimbursement for executives, as well as system support
• Prepare and organize important legal and strategic materials and plans, and support board meetings and preparation of board materials
• Maintaining confidential and non-routine information

Required Experience/Qualifications:

• Excellent verbal and written communication skills
• Excellent organizational skills and attention-to-detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function effectively in a high-paced environment
• Extensive knowledge of office administration, clerical procedures, and record-keeping systems
• Proven ability to be pro-active and perform job duties independently
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)

Desirable Experience/Qualifications:

• High school diploma required. Bachelor's degree is preferred
• 4+ years of relevant experience in supporting a C-Suite executive

Hours/Travel/Shift:

• Standard hours M-F with ability to work outside standard hours when necessary
• Travel is less than 10%

Core Competencies

• Meeting Management: Knowledge of both productive and unproductive meeting management practices; ability to effectively prepare, conduct, participate in, and facilitate meetings and group discussions.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Confidentiality: Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.
• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Calendaring: Knowledge of office electronic scheduling software; ability to use scheduling software to create, review or manage schedules.
• Office Administration: Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.
• Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.