Executive Assistant, Customer Success (Hybrid-Eligible)

Smartsheet is looking for an Executive Assistant to support our VP of Customer Success in our Bellevue office. If you enjoy leading and collaborating, taking projects and driving them forward, love to improve processes, always insist on quality, and excel on a dynamic and high-growth team, this is the right opportunity for you. You will maintain the highest level of confidentiality, integrity, and professionalism.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

You will report to our VP of Customer Success located in our Bellevue office. This role is Hybrid-eligible.

You Will:

• Be a strategic partner to the VP of Customer Success to ensure smooth operations of the executive office.
• Manage calendars, including complex meeting scheduling, frequent re-work and proactive conflict solving.
• Plan and coordinate events, including customer events and meetings, team events, department events, team reward and recognition programs, training sessions and meetings.
• Manage internal communications plan, aligning with rhythms of business and departmental business cycles.
• Manage comprehensive expense reporting, tracking and team building budget, maintain excellent relationships with team members and with other assistants.
• Arrange detailed travel plans and itineraries for our Executives, guests, candidates, and team members.
• Help on-board new employees and support their transition into the team.
• Take on ad hoc projects as they arise based on the departmental needs and time prioritization.
  

You Have:

• BS/BA degree or equivalent experience.
• 2+ years of relevant experience as an Executive Assistant, Operations Analyst/Manager or similar role.
• Familiarity and advanced proficiency with Google Suite, Salesforce, Tableau, MS, Zoom; willingness to learn and become proficient in Smartsheet.
• Exceptional organizational skills, critical thinking skills and the ability to make independent decisions when appropriate.
• Ability to manage highly sensitive and confidential situations and information with professionalism.
  

Perks & Benefits:

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Equity - Restricted Stock Units (RSUs) with all offers
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific) 

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to encouraging an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, Australia, and Costa Rica. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we build an inclusive environment that encourages and supports the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, to set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be creative—join us!