Executive Business Partner

Join the team as our next Executive Business Partner

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

We're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

You will support two VPs of Engineering who together span across Twilio’s deep investment in Twilio Segment and Twilio Engage. These executives collaborate to lead dynamic engineering organizations that are changing how Twilio builds products and wins in software development, customer data platforms, and marketing applications. You will collaborate closely across the leadership teams of these organizations, and peer with other executives, leaders, and executive business partners.

You will provide strategic schedule & calendar support, juggling multiple deliverables with competing deadlines and take effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of top business priorities, including leading workshops and working sessions. You will be a strategic partner to your executives, helping shape their thinking, creating presentations, and also helping them bridge their organizations together, and be successful within Twilio.

In this role, you’ll:

• Partner with your execs to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed, work independently and make decisions on behalf of your executive.
• Draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives.
• Lead strategic initiatives that support top business priorities for your executive, including facilitating discussions/workshops, creating strategic PoVs, and also work on priorities of your own.
• Act as a point person for your executives’ direct reports, building strong relationships across their team to progress your executives’ priorities and address difficult situations as needed.
• Recognize where processes can be improved and make adjustments, own long term projects and have a deep understanding of the overall business. 
• Manage travel on behalf of your executives, prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Strong skills creating clear systems to execute from ambiguous and evolving requirements. Strong desire to bring systems and order to complex challenges.
• 5+ years’ experience supporting executives in a fast-paced environment within the High Tech industry with the ability to make good decisions in a fast-paced environment with changing priorities.
• Superior attention to detail and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
• Demonstrated ability to build cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track in parallel.
• Plan and facilitate virtual, in person, or hybrid leadership summits and team-building events 
• Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)

Desired:

• Internal communications experience - drafting emails, program updates, etc.
• Experience planning and preparing for business operating cadences such as Quarterly Business Reviews or Long Range Planning meetings.
• Experience mentoring or leading a team of administrative business partners. 

Location 

This role will be remote.

Some travel, up to a few days a quarter, is anticipated to attend leadership meetings and lead offsites.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is $72,184.00 to $113,432.00.
• Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.