Executive Director, Partner Programs and Enablement

Toshiba Global Commerce Solutions empowers the retail industry to thrive and prosper by delivering a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and associates while adapting to market conditions. We are proud to serve 60% of the top 25 global retailers, and thousands of others worldwide, together with a world-class ecosystem of partners.

We are ready to welcome an Executive Director who will be accountable for driving growth through our partner channels including resellers and other independent technology partners. Reporting to the VP of Marketing, this leader will collaborate across the organization to develop strategy, manage and execute partner programs including enablement and co-marketing initiatives. Ultimately, this individual will be successful as they onboard and build programs that drive pipeline to achieve business targets while sustaining industry-leading partner Net Promoter Score results.

To achieve this, this leader plays a pivotal role in our go-to-market strategy and execution, with primary accountability for the Americas, while aligning and coordinating with other global regions. Specific responsibilities include actively collaborating to define the company's overarching partner strategy, partner recruitment, sales & technical enablement efforts, go-to-market strategy to drive pipeline, and ownership of the overall Toshiba Alliance Partner Program that drives engagement with various partners and establishes the best metrics for measuring performance. This includes building highly trusted and collaborative relationships together with Sales and all of our various partners in the ecosystem, such as channel resellers, VAR's, ISV's, IHV's plus other strategic partners.

Your Day-to-Day Role

• Strategy Development, Recruitment & Onboarding: You'll work together with a core team to identify and select partners for our program, develop and deploy partner-focused content and collateral to best educate the market on our solutions and offerings for recruitment & onboarding in order to ensure partners feel confident and excited by getting off the ground quickly.
• Partner Programs, Communications & Portal: You'll maintain and enhance partner programs, communicate effectively with partners and manage access to critical information to enhance their value and make them feel great about Toshiba as their partner.
• Sales & Technical Enablement: You'll develop a comprehensive sales enablement program for channel and other partners, plus be responsible for the company developing and deploying technical enablement and education based on partner roles.
• Leads & Pipeline Generation: You'll be responsible for creating demand marketing strategies, a marketing catalog along with guidance for use of market development funds and incentives for partners that increase demand and accelerate pipeline conversion to revenue. You own the prioritization around partner lead programs working together with the Business Development team, ensuring that there is a well-executed follow-up process, and management of those contacts over time.
• Measure Success and Impact to Business: You'll establish the best metrics for measuring performance and be actively accountable for growth and manage toward key performance indicators such as Pipeline targets and Net Promoter Scores.
• Grow and mentor a team of direct reports while building out our capabilities to create a highly effective, engaged and positive team environment.

Your Work Experience

• 12+ years of experience working in partner programs, marketing role with a B2B company

• Experience creating content and campaigns 'to and with' partners

• Experience creating and implementing proven, successful, partner marketing programs that activate, validate, and accelerate partner success
• Self-motivated leader who builds and creates positive team environments with a collaborative spirit
• Embodies our core "We are R.E.T.A.I.L." values - Respect, Empowerment, Teamwork, Adaptability, Integrity and Leadership.

• An MBA or equivalent work experience is required

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)