Executive Director / Principal Software Engineer - Credit Card Technology

Job Description As a senior leader in Software Engineering in Credit Card Technology, you'll combine your years of proven expertise with a never-ending quest to create innovative technology through solid engineering practices. You'll lead a highly inspired and inquisitive team of technologists who are already developing and deploying applications to the highest standards. With your deep knowledge of design, analytics, development, coding, testing, and application programming, your team will raise their game even more, meeting your standards, as well as satisfying both business and functional requirements. Your passion and experience in one or more technology domains will help solve complex and mission critical problems, internally and externally. As a constant learner and early adopter, you're already embracing leading-edge technologies and methodologies; your example encourages others to follow suit.
In addition to creating solutions with your in-house team, you'll also work alongside our team of technologists from around the world who are just as dedicated as you are. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Key roles and responsibilities

• Responsible for carrying out technology objectives for multiple technical areas or disciplines. Sets the overall direction and short-term operational goals, fiscal control and compliance, and ensuring quality and ethics. Anticipates and resolves escalated issues and empowers teams.
• Manages multiple stakeholders and complex projects consisting of large teams. Ensures technical compliance is adopted, and that SLAs, solution scalability needs, strategic and operational targets are met.
• Role typically requires strong knowledge of software, applications, technical systems, technical processes, and product/project management within a technical discipline with advanced knowledge of additional disciplines and cross functional business knowledge.
• Comprehensive knowledge of the financial services industry and point of view on how emerging tech and trends impact the business.
• Proficient understanding of organization's IT systems, operating model, technical methodologies, and technical delivery standards to effectively navigate and influence the organization.
• Applies cross-functional technical expertise, leadership, and comprehensive business knowledge to a broad range of areas to communicate, manage and implement strategic and operational plans.
• Leverages technical expertise and business knowledge to drive adoption and implementation of technical methods within teams in line with product development methodologies.
• Projects are highly complex matters with no direct precedents, where analysis of issues, data, processes, and situations require advanced knowledge of departmental objectives and in-depth industry/technical knowledge.
• Challenges have direct impact multiple technologies and areas of the business. Issue resolution requires translating complex business / technical needs into objectives, specifications and plans.
• Exercises a high degree of independent judgement to make decisions regarding the interpretation and application of small-scale policies and procedures.
• Implements innovative methods, techniques and evaluation criteria for projects, programs and people in the solution of highly complex technical / business issues.
• Highly independent decisions with little to no precedents that have impact across multiple departments. Decisions may impact the design / implementation strategy for new technology, procedures, or processes.
• Has discretion over financial control & budget management.
• Decisions have significant influence on departments, teams, and technical specialists. Decisions also influence department schedules, quality, compliance, and resource allocation, as well as overall strategy, operational and technical plans in the short- and long-term.
• Regularly consults with network of SMEs and partners with the business to inform priorities and system, application or product enhancements. Receives high level feedback and approval from technical function leadership to inform development of strategic plans.
• Manages the activities of multiple departments of sizeable employee populations, directly or indirectly.
• Provides leadership and high-level direction to teams, frequently oversees employee populations across multiple platforms, divisions, and lines of business. Delegates assignments focusing heavily on dependent, critical and related issues and opportunities. May act as primary interface with internal and external executives and senior leaders, achieving consensus among stakeholders with competing objectives.
• Fosters a culture of continuous an open feedback within teams and business unit.

Qualifications
This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• 20+ years of IT experience
• Mastery of application, data, and infrastructure architecture disciplines
• Command of architecture, design, and business processes
• Knowledge of industry-wide technology trends and best practices
• Keen understanding of financial control and budget management
• Expertise in working in in large, collaborative teams to achieve organizational goals
• Passionate about building an innovative culture
• Experienced in modern programming languages and cloud based technologies
• Experience in financial banking domain will be a plus
• Experience in Agile development practices

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.