Executive Director, Technical Training and Development

What You'll Do

As an Executive Director on OCC’s Organizational Development team, you will be responsible for leading initiatives involving technical and business domain knowledge, skill identification and development to ensure skill development is aligned to business strategy. This role is responsible for working with cross-functional leaders, subject matter experts and learning partners on training need identification, need analysis, execution, review and reporting in conjunction with organizational transformation activities.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• Develop and lead strategic initiatives involving technical and business domain skill identification and development.

• Manage technical and business learning activities (knowledge transfer, need analysis, competency model, plan, develop and execute learning programs, reporting and analysis of training programs, etc.) across the company.

• Partner and consult with cross-functional subject matter experts to identify knowledge and skill gaps and drive identified initiatives to build identified skills and functional capabilities.

• Develop a deep understanding of OCC systems and processes and be able to document as needed to support company learning and transformation objectives.

• Ensure that the company is identifying the skills, knowledge and learning needs to execute our strategy in the future.

• Collaborate and partner with other HR teams to ensure that identified knowledge and skills trends inform HR activities including recruiting, workforce planning, and future training investments, etc.

• Lead the team of learning partners and technical writers to drive learning programs efficiently across the company.

• Provide expertise, coaching and guidance in instructional design, content development and production processes to ensure the highest quality content, resources and materials are integrated and maintained in offerings.

• Create systems documentation in alternative media forms to support the execution of production systems, ensuring consistency across all documentation.

• Create robust knowledge management systems and effective cross organizational sharing of lessons, best practices, and technical expertise across the organization.

• Conduct ongoing assessments to ensure target knowledge proficiency goals are met.

• Provide monthly and quarterly dashboards/reports on learning achievements to senior management.

• Perform other duties as assigned by the Managing Director, Organizational Development and Change Management.

Supervisory Responsibilities:

• Associate Principal, Organizational Development (1)

• Technical Writer Consultants (2)

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• Excellent verbal and written communication skills; strong facilitation skills

• Ability to absorb and retain working knowledge of multiple OCC department functions

• Change agent with high emotional intelligence and professional maturity

• Strong analytical skills, process and detail orientation

• Proven ability to logically organize and explain complex technical concepts in an easily understandable written format.

• Ability to think strategically and execute tactically

• Driven, results oriented with a strong bias for action and creative approaches to problem solving

• Strong stakeholder orientation and metrics mindset

• Team player with ability to build strong working relationships

• Outstanding collaboration and customer service skills

• Effective vendor management

Technical Skills:

• Proficiency with Microsoft applications (Word, Excel, PowerPoint, Visio)

• Experience with technology including learning management systems and course authoring tools used to enable and support learning & organizational development solutions.

• Deep understanding of effective blended learning solutions

• Experience with Jira, Confluence, Tableau preferred

Education and/or Experience:

• Bachelor’s Degree (or equivalent) in Human Resources, Organizational Development, or equivalent experience.

• Minimum 10+ years of broad experience developing comprehensive learning and development programs including at least 5 years of management experience leading people managers and individual contributor levels.

• Minimum 10+ years of writing and editing experience with established style guidelines

• Strong technical background and prior experience developing learning assets for software/systems implementations.

• Previous experience in the financial services industry preferred

Certificates or Licenses:

• N/A

Who We Are

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

A hybrid work environment

Tuition Reimbursement to support your continued education

Student Loan Repayment Assistance

Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely

Generous PTO and Parental leave

Competitive health benefits including medical, dental and vision