Executive - IT & Desktop Support Engineer

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Role & Responsibilities: 

● 1-3 years of experience in IT Support. 

● Address user tickets regarding hardware, software and networking .

● Walk-in users through installing applications and computer peripherals 

● Guide users with simple, step-by-step instructions 

● Conduct remote troubleshooting.

● Test alternative pathways until you resolve an issue . 

● Record technical issues and solutions in logs 

● Direct unresolved issues to the next level of support personnel Help create technical documentation and manuals requirements. 

● Ability to perform remote troubleshooting and provide Excellent problem-solving and multitasking skills.