Executive Meeting Services Manager (Commission) - MGM Grand

Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY SUMMARY:

An Executive Meetings Service Manager is the key point of contact for smaller convention groups. This position is responsible for obtaining rooming lists, transportation, meeting room coordination and coordinating with billing and credit. The goal is to create a great experience for our convention attendees.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Work independently and unsupervised to ensure all program requirements and client requests are facilitated to standards
• Work directly with clients and internal departments coordinating the following functions including but not limited to; transportation, guest rooms, meetings, pre-planning, limos, amenities, site inspections, credit, BEO's & diagrams
• Assume the role of the main point of communication between the client and all departments within the property both in pre-planning and on-site
• Develop a strong working relationship with all support departments to ensure a successful event for the customers
• Accountable for the overall success of multiple conventions at the same time
• Perform other job-related duties as requested

SUPERVISION:

None

MINIMUM REQUIREMENTS:

• Bachelor's Degree Hotel Administration or equivalent work experience
• One (1) year of experience in a hotel or convention services department
• Work varied shifts, to include weekends and holidays

PREFERRED:

• Two (2) year of experience in a hotel or convention services department

CERTIFICATIONS, LICENSES, REGISTRATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of Front Desk and/or Convention Reservations procedures
• Knowledgeable of meeting space and room capacities
• General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling
• Able to effectively communicate in English, in both written and verbal forms
• Able to lead and mentor a team
• Ability to to make sound decisions immediately without supervision
• Ability to work under pressure
• Ability to read and write proficiently to evaluate reports, correspondence and statistical information
• Perception and awareness of individual needs and the ability to handle all situations calmly and professionally
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

WORKING CONDITIONS:

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please click the following link: http://www.mgmresortscareers.com/careers/contact-us,aspx

We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresortscareers.com.

Physical/Sensory Requirements & Work Environment Form

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