Executive, People Support Analyst

About You

CARSOME is on the lookout for a dedicated People Support Analyst to join our Talent Acquisition team. In this role, you’ll play a key part in managing systems, ensuring clean and accurate data, and providing valuable insights to drive effective hiring decisions. At CARSOME, we value efficiency, collaboration, and innovation, and we’re looking for someone who shares our commitment to improving processes and delivering real-time, actionable results. If you’re passionate about human resources, data analysis and process improvements this is your chance to be part of a dynamic team that’s shaping the future of talent acquisition!

Your Day-to-Day!

Data Management

• Regularly update and maintain the database of hiring requests to ensure data accuracy and reliability. 
• Automate people-related data transfers from one source to another. 
• Perform data cleaning, validation and transformation for hiring reporting and analysis purposes. 
• Ensure data consistency across all records within the Talent Acquisition team. 

Reporting and Analysis

• Develop and deliver both ad-hoc and routine reports (e.g. performance or KPI reports).
• Analyse the trends and patterns to support data driven decision-making for hiring processes. 
• Automate, manage and maintain dashboards or reports required by various stakeholders. 
• Develop custom functions and documentation such as automated queries, filters, and reports.

System Management and Administration

• Assist in the day-to-day management and administration of the Jira Management System.
• Communicate with the stakeholders to understand the requirements of the hiring. 
• Ensure the accuracy and completeness of the information submitted for the hiring requests. 
• Act as the liaison between stakeholders and the Talent Acquisition team regarding hiring requests. 

Process Improvements 

• Identify opportunities to improve existing workflows in ATS and TMS systems (Breezy and Jira). 
• Proactively identify and recommend areas for improvement in system operations or process workflow
• Accountable for resolving unexpected back-end errors related to dashboards and automation. 

User Support

• Provide support to People and Culture staff and employees on Talent Management related queries. 
• Collaborate with other relevant departments to troubleshoot systems’ problems. 
• Assist in gathering necessary documentation and conducting reference checks as needed. 

You Know-How!

• Bachelor’s degree in Data Analytics, Information Technology, Information Systems, or a related field.
• Proven experience in data analysis or a related data-focused role.
• Strong proficiency in Google Sheets or Microsoft Excel for data management and analysis.
• Experience with reporting tools such as Power BI, Google Data Studio, or similar platforms.
• Basic knowledge of programming languages or SQL is an added advantage.
• Familiarity with the back-end of ATS and TMS is an added value. 
• Ability to manage and communicate effectively with various business stakeholders.
• Proactive mindset to identify areas for improvement and propose effective solutions.
• Self-motivated with the ability to work and learn independently.