Experience Consultant

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities

1. Client-facing experience design consultants who have proven expertise in visual design UX design content design service design design research and/or designOps.
2. Responsible for evangelizing and applying human-centered design and agile methods to create valuable customer and employee experiences between IBM clients and their customers across every channel over the entire customer lifecycle.
3. They have experience in data-driven user research experience strategy and design business analysis technology implementation and the orchestration of “front stage” and back stage” processes.
4. On a day-to-day basis they engage with client partners and subject matter experts around the world to deliver project proposals and solutions that demonstrate IBM’s diverse capabilities methods and proprietary assets for design-led business transformation.
5. They also lead manage and grow teams of designers focused on product marketing commerce sales and service transformations across every industry and market.

Required Technical and Professional Expertise

1. Marketing related major graduate in 2024 with bachelor or master degree;
2. Ability to translate business solutions into technical requirements
3. Openness to assist clients in the design business architect process development functional implementation and support of applications.
4. Ability to thrive in an ever changing technology based Consulting environment
5. A passion for innovative ideas coupled with the ability to understand and assimilate different points of view
6. Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights

Preferred Technical and Professional Expertise

1. Assist clients in selection implementation and support of packages
2. Leverages business knowledge to drive solutions for clients and their management
3. Ability to handle multiple tasks concurrently and meet deadlines while maintaining focus in an environment with conflicting demands