External Response Manager

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

• Lead security incidents in a cross-functional collaboration environment driving towards incident resolution.
• Develop incident resolution initiatives to improve capabilities to respond and remediate security events.
• Identify, develop, and articulate priority missions for the teams.
• Report on security incident performance and risk indicator metrics.
• Prioritize work for the teams.
• Identify and track key performance metrics for the teams; use these metrics to find new ways of working to improve sustainability and improve security incident response and remediation closures rates.
• Lead and foster innovation within the Security Incident Response team, drive key decisions and focus on customer outcomes.
• Create a culture of accountability, quality, agility, and high performance that fosters the attraction, development, and retention of security analysts.
• Mentor team members and coach them to continue to scale in a high-growth environment.
• 10% domestic travel required.

• Masters degree + 2 years experience.
• Or Bachelors degree + 5 years experience.

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.