F117 Hardware Customer Support Engineer (Hybrid)

Date Posted:
2022-08-23-07:00
Country:
United States of America
Location:
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Pratt & Whitney is working to, once again, transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

In addition to transforming the future of flight, we are also transforming how and where we work. Pratt & Whitney is laser focused on offering flexibility to our employees. We've introduced role types (Onsite, Hybrid, or Remote) and now list them in the job posting title so candidates know where they will operate in our blended work environment.

* Please consider the following role type definition as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.

Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. Where the difference you make is on display every day. Just look up.

Are you ready to go beyond?

Pratt and Whitney Military Engines has an opening for a motivated, self-starting Customer Support Hardware Engineer.

As part of the Military Customer Support and Services, you will have responsibility for supporting fielded engines including leading investigations, Depot support and general questions in support of the assigned hardware.

Work closely with internal P&W entities, our Boeing team counterparts, and our USAF customer, perform DR investigations per USAF TO 00-35D-54 and PW MCS&S processes, planning and scheduling technical investigations, support Field Service Representatives and customers at US and non-US locations. Author Position Papers to convey Pratt & Whitney's technical recommendations to F117 customers, develop logistics plans and implement corrective actions.

Review and develop maintenance procedures and coordinate with customer for incorporation and updates, present major issues and propose solutions to internal management team and external customers. Support and present as required at internal safety meetings, coordinate and present technical issues in support of customer conferences.

You will also coordinate activity to resolve issues affecting engine readiness and customer satisfaction. Demonstrate adaptability and capability to manage multiple priorities in parallel.

Basic Qualifications:

• Bachelor's degree
• 5+ years experience in engineering or technical field.
• U.S. Citizen
• Ability to obtain and maintain a DoD clearance

Preferred Qualifications

• BS degree in Mechanical or Aeronautical Engineering or a technical field
• Knowledge of jet engine hardware design and maintenance practices
• Familiarity with military customers, jet engine maintenance and operations
• Knowledge of formal Engineering Change (EA) process
• Demonstrate concise, accurate technical writing and presentation skills

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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