Face to Face Operational Support

FACE TO FACE OPERATIONAL SUPPORT

Salary: £25,000 - £28,000 per annum

Department: Marketing, Fundraising and Engagement

Reports to: Senior Operations Manager

Location: Stratford w/ high-flex (1 – 2 days per week in the office)

Hours: 35 hours per week (we are open to Compressed Hours)

Contract type: 12 month fixed-term contract

Closing date: Sunday 8 September 2024, 23:55*

* Please note that we’ll be reviewing applicants on an ongoing basis and may close this role early should we receive enough interest, therefore early application is encouraged to avoid disappointment.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.
 

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
 

We have an exciting opportunity for you to join us as a Face to Face Operational Support. We need you to support our in-house Face to Face Fundraising team and play a key role by booking fundraising venues, delivering in depth reporting and offering day-to-day operational support to enable the team to operate efficiently and compliantly to hit targets.
 

What will I be doing?

• Supporting the in-house face to face fundraising operation with a wide range of tasks 

• Playing a pivotal role in co-ordinating the expansion of the campaign whilst offering ongoing support to ensure quality Face to Face fundraising experience is delivered

• Negotiating, sourcing and booking operational sites such as space within shopping centres, trains stations etc, for our Face to Face fundraising teams for the duration of the campaign 

• Reporting on the performance and finances of the project to key stakeholders throughout the organisation 

• Researching opportunities for new venues with an ‘out of the box’ approach

• Key communication and management of private site team deployment schedules

• Purchasing, distributing, tracking and managing all equipment and materials needed for private sites operation 

• Managing aspects of reporting and quality assurance feedback on the Face to Face fundraising teams

• Managing any accommodation and transport costs (including fuel allowances), ensuring budget and efficiency controls are in place 

• Continuously looking at process improvements to the operation, and making recommendations for how we can improve productivity.

What skills will I need?

• Excellent organisational skills 

• Confident communication skills, able to develop long-term relationships with internal and external stakeholders 

• Experience of data reporting and exporting

• Previous experience of budget management and cost negotiation

• Influencing and negotiating skills

• Managing the day-to-day relationships and delivery through our 3rd party suppliers 

• Excellent Microsoft Office skills 

• Decision-making: able to prioritise work effectively and manage multiple work-streams with guidance from team members. 

What will I gain?
 

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.
 

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
 

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
 

We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture.
 

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
 

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
 

There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. 

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at [email protected]. 

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.