Facilitator

As a Facilitator at Assurant, you are an integral member of the Learning & Performance team. As the Facilitator, you will deliver effective learning experiences through multiple modalities to Assurant employees and team members. The Learning & Performance team supports the business by fostering a culture of engagement, growth and continuous learning & performance at the individual, team, and organizational levels. You will report directly to the Manager, Functional Learning and will serve as an integral member of the Learning & Performance team. 

What you get to do:

• Possess specialized functional knowledge to drive proficiency, performance, and results for the business function
• Monitor participant progress and instructional program effectiveness
• Establish and maintain a learning environment to actively and freely promote learner engagement and participation
• Deliver learning through multiple modalities (including in-person, virtual, social, and other emerging modalities) to new hire employees and existing employees
• Deliver learning content, lead group activities, facilitate discussions using adult learning theories
• Remain current on business tools and technologies, processes and procedures; and effectively communicate into the learning environment
• Create a learning environment that replicates the job environment while motivating learners to acquire new skills
• Ensure that all materials are relevant, updated, available, and that the classroom is setup properly
• Create an environment that fosters creativity and innovative learning in order to accommodate various learning styles and needs
• Remain current on trends in adult learning methodologies and facilitation
• Ensure learning effectiveness, metrics and reporting, including facilitation of participant completion of evaluation instruments
• Demonstrate and support an environment of professionalism, performance and knowledge application

What you need to have:

• Min 12 months experience in current role.
• Bilingual English level
• Solid or exceptional performance in current position
• Frequently inspires others and is a champion of the Assurant Way, being consistent with our values and expectations of behavior.
• 2 years experience of facilitation in a virtual and or classroom learning environment 

What we would like you to have:

• Bachelor’s degree is desired
• Virtual facilitation is highly desired
• Experience in MS Teams, Outlook, Zoom and OneNote
• Possess experience using LMS technology
• Exhibit excellent communication skills, presentation skills, feedback and coaching skills in a complex and ever-changing environment
• Experience leading virtual meetings with tools such as Zoom or MS Teams
• Travel up to 10% maybe required

Applications will be reviewed and only the candidates that are considered a best match for the position will be called for an interview.