Facilities Coordinator

Who we are:

Saatva is a Direct-to-consumer luxury mattress and home furnishings brand that aspires to help every consumer get a great night’s sleep. Experience has shown us that the more we help our customers, the more we sell. To that end, we have dedicated ourselves to being the most helpful brand in our space. Our marketing mission is to answer every question a consumer might have about mattresses, sleep, and sleep health to ensure that every consumer finds the right mattress for them--even if it’s not ours.

The Saatva Viewing Room is an extension of our Saatva website. It is a beautiful, friendly, interactive, pressure-free environment that allows consumers to view and experience our luxury products. As of 2024, we have successfully launched 19 Viewing Rooms. 

What you will do:

As Facilities Coordinator, you will work on complex projects and operations administration to ensure the highest level of operations in the real estate portfolio. You will work on new and existing viewing rooms, workplace locations, and programs that enhance the employee and customer experience daily. You will exercise discretion and independent judgment when completing projects and assignments that impact the operation of our VRs and other sites. You will also review vendor proposals and billing. Please note that while this is a remote role, it requires regular travel (20%) to current and new Viewing Rooms. We are seeking candidates in either Los Angeles or San Francisco area.
Responsibilities
Strategic

• Support workplace and Viewing Room real estate and ensure timely project information distribution across team members and internal groups.
• Coordinate projects and administration in a high-change environment across multiple regions. 

Operational

• Support VP, Real Estate, and internal functions by managing projects and assignments to achieve objectives.
• Invoice management and third-party agreements 
• Manage information flow between internal and external team members, providing real estate and operations project updates and status.
• Attend regular real estate team meetings to review project status and identify and plan for upcoming assignments.
• Ensure real estate and process documentation is developed, completed, maintained, and appropriately accessible.
• Execute service level agreements, daily requests, and issues, ensuring execution within agreed timetables.
• Execute day-to-day operations and maintenance requirements. 
• Coordinate projects with vendors. 
• Help coordinate events and ensure every aspect of the events is prepared adequately for and flawlessly executed.
• Work cross-functionally to complete assignments.

What you will need

Qualifications

• College degree in facilities management, construction, retail a plus
• One plus years experience in construction, facilities management, retail store operations, or similar roles is highly preferred. 
• Strong quantitative skills with the ability to evaluate project costs and review bills from contractors and vendors for accuracy. 
• Ability to multi-task across multiple regions through virtual team management 
• Must have the ability to travel up to 20% of the time.
• Strong written and verbal communication skills
• Strong negotiation and influencing skills.
• Excellent organizational skills with the ability to proactively solve complex problems.
• Experience in Visual Merchandising is a plus.

Competencies

• Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions. 
• Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Strong sense of urgency.
• Ability to multitask and prioritize efforts while still meeting deadlines.
• Knowledge and experience with MS Products. Experience with PM software and Adobe Acrobat is a plus.
• Visual Merchandising knowledge/experience 

What’s In It For You

• Competitive Compensation: $66,560 per annum 
• Medical, Dental and Vision Insurance Available
• Paid Vacation
• Bonus Program
• 401K Employer Match
• FSA/HSA/Commuter Benefits Available
• Employee Referral Bonus
• Blink Discounted Gym Membership
• Employee Discounted Products
• Friends and Family Discounts
• A dynamic and dedicated team

Sound Like a Good Fit? We’d love to talk to you!

Equal Employment Opportunity:

At Whitestone Home Furnishings, LLC, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention, and employee development programs. We are committed to the hiring, retention, and success of diverse candidates. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. As an equal opportunity employer, we do not discriminate against qualified job applicants based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity, status as a transgender or transsexual individual, and gender identity or expression), sexual and reproductive health decisions, age, physical or mental disability, citizenship, military status (including past, current, or prospective service in the uniformed services), genetic information, predisposing genetic characteristics, marital status, partnership status, sexual orientation, caregiver status, or any other status or condition protected by applicable law. This policy extends to all aspects of the employment hiring process, including but not limited to recruitment, selection, compensation, and benefits.