Facilities Coordinator

At Optiver, employee safety, comfort, and happiness is central to our mission. In support of these tenets, The Office Operations team is seeking a Facilities Coordinator to handle day-to-day upkeep of our existing 75,000 square foot office space in the loop, growing to 100,000 square feet next fall. Our organized and process-driven team is focused on providing excellent hospitality to 350+ employees, and we’re looking for a tech-savvy and mechanically inclined individual who demonstrates a passion for elevating our level of service.

Hours:  9 am – 5 pm, M-F, occasional OT or shifted hours for vendor meetings and events, flexibility necessary

Responsibilities:

• Maintain Optiver’s Chicago office space in clean, safe, attractive condition. Assist Office Operations Team with ensuring smooth day-to-day operation
• Complete maintenance checklists and safety walkthroughs on schedule
• Respond to employee requests and concerns from a variety of channels in a timely manner
• Troubleshoot issues with office furniture and fixtures. Escalate to repair vendor when needed
• Keep a thorough record of tasks, processes, complaints, and recurring duties using Atlassian JIRA and Wiki
• Liaise with building engineers, janitorial staff, maintenance vendors and suppliers for facility-related services, filing work orders and following up on outstanding requests. Act as the day-to-day contact for building services.
• Facilitate seating for internal moves, long-term visitors, and new hires. Reset workstations after departures
• Support the Travel & Events coordinator by prepping common areas for events and meetings.
• Return common areas to normal setup post-event, including relocation of furniture
• Support catering operations by maintaining sanitary service areas and functional equipment
  (may include warewashing, cleaning counters, daily closeout of food service, maintenance of catering equipment)
• Schedule and provide escort for onsite vendors, observing security policies and procedures
• Assist with monthly credit card and lease statement reconciliation

Skills and Qualifications:

• High school diploma or equivalent
• 2 years in facilities, preference for facility experience in corporate settings with 300+ occupants
• Enthusiastic, customer service-oriented
• Proficiency with Outlook and confidence with Microsoft Suite required (specifically Excel)
• Familiarity with Atlassian products (Wiki, JIRA) and other ticketing systems (Angus, Workspeed) preferred. Ability to quickly learn and use new technology
• Strong written and verbal communication skills
• Physical requirements: standing, lifting 50 lbs, stooping, bending, reaching above your head, climbing step stool