FAST Engineer, Cooling

If you're seeking a unique opportunity, a chance to join a successful team, and a fun work environment, then look no further. We're currently hiring for a Fast Engineer, Cooling, East Asia position in the APAC Region within Eaton Electrical Sector, based in Singapore. At Eaton, we infuse our work with excitement, meaning, and engagement. Safety, health, and wellness are paramount, and we're committed to fostering an inclusive and diverse workplace. Join us as we pursue our aspirational goals.

What you'll do:

Highly skilled and experienced Senior Technical Support Specialist to oversee cooling system aftersales maintenance services in the East Asia Region.
Ensuring successful installation, technical support, and ongoing maintenance of DC cooling systems in the data centers.

Ensuring adherence to project timelines, testing and commissioning and quality standards.
Collaborate with internal teams, including factory engineering and project management, ensure seamless execution of installation projects.
Provide technical expertise and guidance during the installation process, troubleshooting any issues that may arise.
Support EA Regional Lead for any ad-hoc Service documentation and administrative on emergency support case
Serve as the primary point of contact for technical inquries and support related to DC cooling systems in EA Region, respond promptly to customer inquiries and provide effective troubleshooting assistance, either remotely or on-site as necessary.
Conduct regular site visit and inspections to assess the conditions of cooling systems with the local PQ service team, and identified any potential maintenance needs or improvements.
To be committed & responsible for Quality Management System:
Implement the process approach and risk-based thinking
Provide the necessary support to fully implement and sustain the QMS
Communicating to the organization the importance of conforming to QMS requirements
Ensuring the QMS meets its goals
Engage, direct, and support individuals contributing to the QMS
Create a culture of continuous improvement

Qualifications:

Minimum of 5 years of experience in a technical support role, preferably within the data center or power management industry.

Skills:

Proven expertise in the installation, troubleshooting, and maintenance of DC cooling systems, including chillers, CRAC units, Fanwall, Liquid Cooling and HVAC systems.
Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues
Excellent communication and interpersonal skills, with the ability to effectively collaborate with customers and internal teams across different regions.
Willingness to travel frequently within the EA region as needed for project installations and customer support.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.