FedNow Product (UX) Designer, Senior Specialist

Company
Federal Reserve Bank of Boston
FedNow Product (UX) Designer, Senior Specialist
The Federal Reserve is developing a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow service. This service will help enable financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds. This position is a unique opportunity to be part of a new mission-critical Federal Reserve initiative that will be transformative to the payments landscape in the United States.
While open to location and remote work, residence near a Federal Reserve facility is preferred.
Overview
The Federal Reserve is seeking a Product Designer ( User Experience - UX ) to work on future enhancements to the FedNow Service. The FedNow Service is a new instant payment service that the Federal Reserve Banks are developing to enable financial institutions of every size, and in every community across the U.S., to provide safe and efficient instant payment services in real time, around the clock, every day of the year.
Responsibilities

• Ability to collaborate closely with designers, developers, product owners on design outcomes, integration, visuals, & product goals while considering accessibility, performance, and security
• Draft conceptual wireframes, sketches, diagrams, high-fidelity mockups, interactions, and prototypes

• Ability to take high-level requirements or ideas and iterate to make a user-focused product while partnering with product owners to help inform product strategy

• Ability to lead definition of UX work and deliver business outcomes across multiple product teams, with minimal guidance and coaching ahead of the product backlog
• Familiarity providing thought leadership, leveraging, and contributing to design systems and UX culture
• Collaborate with user research to test potential solutions for upcoming features
• Evangelizing user research and customer feedback in product design decisions
• Deliver the right level of detail to support software engineering implementation in an Agile SAFe environment

Desired Skills & Experience

• 6+ years of product design experience working on consumer or enterprise solutions
• Proficiency with product design tools such as Figma, Sketch/Invision, or Adobe XD
• Strong understanding of visual hierarchy, color theory, WCAG 2.1 AA standards, usability best practices, interface interaction patterns, and information architecture
• Must be able to demonstrate a portfolio of shipped products and articulate UX process in an online portfolio for us to review ahead of a first interview. This is required.
• Familiarity with interactive whiteboard tools and user research platforms
• Background in Design, HCI, Human Factors, or Front-End Development
• Education: Bachelor's in Design, Computer Science, another similar field, or equivalent experience as a UX practitioner. Masters is a plus, but not required.
• Banking industry experience is a plus, but not required.

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.
The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.
All applicants must have resided in the United States for at least three (3) years
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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