Field Application Scientist, Boston

Job Description: Field Applications Scientist- Boston

The Top Line

 Here’s the deal. We’re all about helping researchers break free from tools that just don’t cut it. Unleashing problem-tackling products that make a huge difference in the real science they do every day.  That’s our mantra, our promise and we own it.  Our tribe is different.  We thrive on moving fast, taking risks and persevering through failure.  We embrace the unknown and we are happy to make mistakes.  We are there for each other and we crave diversity because we know that building a truly diverse tribe will make us better at everything.

The Job

We are building the next cool life sciences tools company and we are looking for the next generation of high octane sales rock stars.  If you’re a scientist that wants to use your scientific knowledge and creative problem solving skills to solve real-world challenges that will make a difference – this is the job for you!

  Responsibilities

• Support the pre-sales and post-sales activities for the Unchained Labs LNP tools
• Conduct pre-sales technical presentations and seminars
• Plan and execute demonstrations of Unchained Labs LNP tools
• Maintain expert-level knowledge of the Unchained Labs LNP product line
• Pro-actively provide post-sales account development support
• Install, QC instruments, and train new customers
• Provide front-line technical support and work with internal escalation teams, as needed
• Keep CRM system up to date with customer notes
• Maintain positive customer relation

Qualifications

• MS degree in Biochemistry, Biophysical sciences or a related scientific fields, PhD preferred
• 3+ years in customer support, FAS, or related biotech industry roles preferred
• Experience in formulating lipid nanoparticle, LNP drug delivery and/or nanoparticle therapeutics required
• Demonstrated experience designing biological assays and solving complex scientific problems
• Experience teaching or training or excellent oral communication skills
• Able to lift 40 pounds
• Ability to travel up to 50% overnight when required in the US and Canada
• Location- Boston, MA

The US base salary range for this full-time position is $90,000 - $140,000. This salary range is an estimate, and the actual base salary may vary based on the Company’s compensation practices. This role is also eligible for our annual bonus or commission program, and comprehensive health and retirement benefit programs.

Title and compensation will be commensurate with experience level.  Please communicate your salary requirements and title expectations.