Field Applications Analyst II

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Field Applications Analyst II for Beckman Coulter Diagnostics is responsible for the installation and support of instrumentation which may include Chemistry/Immunoassay platforms, Automations and Middleware, and others as determined by customer needs. The goal is to ensure the analyzers meet Beckman Coulter stated requirements in the customer laboratory environment.

This position is part of the Canadian Field Applications Specialist Team located in Canada, Central/West and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Canadian Applications Specialist Team and report to Leann Courage, Manager of Applications responsible for addressing customer questions and concerns regarding instrument operation and assay performance, in accordance with published specifications and regulatory body requirements. The individual works closely with many cross functional teams including Field Service, Sales, Customer Training and Technical Support. If you thrive in a multifunctional, fast-paced supporting role and want to work to build a world-class technical customer support organization—read on.

In this role, you will have the opportunity to:

• Ensure customer is fully prepared for analyzer verification and meeting milestones for established implementation timeline.
• Completes Verification studies on instrumentation including, but not limited to instrument set-up, calibration, precision, linearity studies, and method comparisons.
• Provides onsite training for accurate operation of instrumentation.
• Handle and support customer satisfaction to sustain the growth of the business.
• Works collaboratively across the business to build partnerships with the marketing, service, and sales teams to ensure high customer satisfaction.

The essential requirements of the job include: 

• Bachelor’s degree in related field with 5+ years’ experience in Laboratory/Diagnostic instrumentation or related field. MLT preferred.
• Fluent in English, spoken and written.
• Advanced understanding of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environment.
• Must be willing to travel domestically at least 70% of the time (based on the need of the position) and willing to work out of home-based office.

It would be a plus if you also possess previous experience in:

• Shown excellence in communication, presentation and facilitation skills.
• Familiarity with Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements (CAP, CLIA, IQMH, EQAS).
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint), SmartSheet, and EP Evaluator.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.