Field Applications Scientist

Kytopen is streamlining cell engineering for use in next-generation cell therapies, with the goal of expanding access to powerful new living medicines. We enable transformative therapies with our patent-pending continuous Flowfect® non-viral transfection platform. Flowfect® is a fast, scalable, and gentle process that yields billions of high-quality engineered cells in minutes while maintaining cell health and function. We seek passionate, pioneering individuals to join our mission to deliver this transformative technology. 

As a Field Applications Scientist, you will be responsible for executing and supporting collaborative studies done by customers and external users of our technology. The ideal candidate will be an enthusiastic, driven team player possessing strong analytical and communication skills. 

What you’ll be doing: 

• Develop expert-level knowledge of Flowfect® technology and applications, including sample preparation, post-transfection cell handling, instrumentation, and software. 

• Onboard and train new customers to ensure proper usage of Flowfect® platform. 

• Work collaboratively with R&D and Applications Development teams to develop and deploy new applications. 

• Provide continuous technical guidance to customers on experimental design pre- and post-instrument sale, including guidance on instrument usage, the impact of different processes/reagents on platform performance, and post-transfection readouts (flow cytometry, ELISA, PCR). 

• Support customers and strategic partners in executing project workplans to ensure high-quality results are generated for a broad range of cell type and payload applications. 

• Collect and communicate feedback from customers to internal teams to inform product development. 

• Document customer issues and work with internal teams to propose solutions. 

• Build and maintain strong relationships with key customers, academic institutions, and industry partners. 

• Collaborate with Sales and Marketing teams to develop customer-facing marketing materials and identify new market opportunities. 

• Ensure excellent laboratory approach, adherence to protocol, and meticulous lab documentation.

What we’re looking for (about you): 

• Degree in Biology, Bioengineering, Chemical Engineering, or a related field. 

• At least 3 years’ industry experience in Field Applications with a biotech, diagnostic, or pharmaceutical company. 

• Ability to learn and remain current on Kytopen solutions and industry trends across different transfection applications. 

• Strong customer consultative skills. 

• Ability to travel (up to 50%). 

• Project management experience is strongly preferred. 

• Experience in cell therapy/genome engineering, particularly in non-viral solutions and post-transfection processing preferred. 

• Strong organizational, analytical, problem-solving, root-cause-analysis, and trouble-shooting skills.

• Strong written and verbal communication skills. 

• Ability to work within a diverse workforce and be part of a positive and motivational work environment. 

• Demonstrated leadership ability and capacity to exemplify Kytopen’s values of: Impact, Passion, Integrity, Resilience, and Inclusivity. 

Benefits: 

We are a values-driven, creative team, and we know that we’re only successful because of the talented people on our team. We offer competitive compensation including a 401k match and equity, comprehensive package of health benefits, and a supportive work environment that includes hybrid work schedules, flexible vacation, paid family leave, and continuing education support.