Field Engineer

Field Engineer
Full-Time
Location: Philadelphia, PA (Hybrid with up to 40% travel)
Many of the world’s most dangerous jobs are still done by humans. At Exyn Technologies, we’re on a mission to change that.
At Exyn Technologies, we’re delivering impossible-to-reach data with breakthrough aerial autonomy. Driven by our proprietary AI, Exyn robots fly without a pilot or GPS, keeping humans in the know, and out of harm's way. #NoGPSNoProblem

We’re powered by a team of experts in autonomous systems, robotics, and industrial engineering, and we’ve drawn talent from Penn’s world-renowned GRASP Laboratory as well as other prominent research institutions. We’re VC-backed and privately held, with headquarters in Philadelphia.

At Exyn, we’re collaborative people building collaborative robots. This groundbreaking work requires a talented, passionate team. Join us as our next Field Engineer!
 

Field Engineer: What You’ll Do

As part of the Field Operations Customer Success Team, you’ll focus on building, testing, and delivering new robots to customers in the field. You will wear many hats and learn skills in a variety of areas, and get a broad context of our product, technology, and overall company strategy by being involved in almost every step of the process. You will work with a dynamic, multi-disciplinary team to accomplish set goals with plenty of mentorship opportunities. 

Here’s a snapshot of what your role would look like:

• Testing and validating software and hardware modifications to the system.
• Serving as a direct ambassador of our product, since you will have the most extensive and direct interaction with the final user of our technology. You’ll quantify system requirements, and learn about specific use cases and how customers view and interact with us. 
• Developing and implementing training plans to instruct others on how to use the system.
• Up to 40% of your time traveling to the customer/testing sites to deploy platforms.
• Collaborating with the other Field Engineers to establish and document different procedures.
• Collaborating with members of the Hardware Team to assist with some scripting work that can help automate testing.

Field Engineer: What We’re Looking For

We recognize that underrepresented groups such as women and BIPOC individuals are historically less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet a majority of the qualifications and this role is aligned with your career trajectory. 

When reviewing resumes we’ll be looking to see that:

• You have at least 2 years of relevant engineering work experience, which includes hardware, software, and/or mechanical engineering. 
• You have experience in a customer-facing role.
• You have experience operating in Linux.

If we have an opportunity to engage you in your interview process, in addition to your technical experience, we’ll be looking to understand your ability to:

• Contribute ideas to strengthen and improve processes.
• Influence, have challenging conversations, and work effectively in a highly collaborative culture.
• Apply attention to detail by maintaining accurate documentation and tracking key project metrics.
• Understand customers' concerns regarding the use of products, and the ability to troubleshoot problems.
• Bring organization and efficiency to projects and initiatives.

Compensation and Benefits
This is a full-time position. As a Level 2, Individual Contributor role, the salary for this role is $75,000 and is based on market data aligned with our strategic approach to compensation. In addition to cash, you’ll receive equity and be eligible to enroll in our benefits package which includes health/vision/dental insurance (available from day one!), 401K, vacation time, family leave, and more!

Culture at Exyn Technologies

We’re honored to be recognized as a 2022 #TopWorkplace by the Philadelphia Inquirer for our culture that values its people and amplifies talents. In addition to our competitive benefits, we uncovered a few reasons why Exyn Technologies is special:
 

• Diversity & Inclusion is more than an initiative. It is what drives our efforts and decisions. We are collectively committed to building and maintaining an environment that relishes the individual characteristics that make us, us. Our efforts are executed in coordination with your ERGs - #BIPOC, #exynforwomen, #lqbtqplus, #activeandvets, #weareworkingparents, and #exyninternational
• Our robots aren’t all that is autonomous. Cultural autonomy drives us. We encourage Exyneers to take risks, solve challenging problems, and set their own path. Asynchronous work allows the team to work in the environment that best suits their needs. 
• We understand that excellence requires agility. We respond to the needs of employees, our customers, and our environment.
• As pioneers, we view challenges as opportunities to create, achieve, and innovate. 
• Health is wealth. We’re a people-first environment and our programs support physical, emotional, intellectual, social, environmental, and occupational wellness. 
• We work together. Collaboration is fundamental. 
• Learning is key. We actively seek new information. 

Exyn Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For positions located in the United States of America, our company Exyn Technologies uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov.