Field Service Technician

Description
Company
SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients' technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation's largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success. Visit us at www.sdipresence.com and connect with us on Twitter and Instagram .
Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we're getting at is it doesn't hurt to take a chance and apply!
Summary
Responsible for installation, service, and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems.
Responsibilities

• To repair, operate, install, test, and troubleshoot integrated and complex electronics systems
• Maintain electronic security systems for access control, CCTV, and Intrusion Detection
• Installation and servicing of fire equipment, if licensed
• Follows company policies and procedures
• Creates documentation for project activity audit trail
• Troubleshoots minor problems
• Assists in research for solutions to minor problems
• Pursues continuous learning and shares knowledge with others

Experience

• 1-2 years in the security industry. Preferably in an enterprise environment, providing field support and service to both video and access control systems

Requirements

• Knowledge of the principles of electricity and electronics
• Basic knowledge of generally accepted technical (electronic) theory
• Basic Understanding of Video Management Systems
• Electronic System Installation; and troubleshooting skills
• Basic knowledge of networking hardware
• Must have a driver's license in good standing and be able to pass a written driving test for airport driving
• Required to work on call and extra hours as needed at both O'Hare and Midway Airports
• Demonstrate good analytical capability and current technical knowledge
• Ability to interpret and work from blueprints, drawings, and technical documentation
• Good Interpersonal and organizational skills
• Familiar with Microsoft Office Applications (Word, Outlook, Excel etc.)
• Able to interact with others in a team environment
• Good analytic ability
• Open-minded / willing to learn - good attitude
• Required to work on call and extra hours as needed
• Must demonstrate the ability to work independently or as part of a team
• Must pass approval procedure for IDFPR PERC
• Must pass approval for airport badge
• Must pass approval for Custom and Border Protection airport access

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
COVID-19 Vaccine Statement
This position will be required to disclose their COVID-19 vaccination status.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.