Field Service Technician - IOWA

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job DescriptionProvide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.

• Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments.
• Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
• Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment
• Unique combinations of both multi-site RF communications system and/or computer/networking skills are required.
• The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment: Motorola Base Stations (STR series, GTR series, Quantar, etc.) Centracom 1. Consoles (Gold Elite, MCC7500, MCC7100) 2. Channel Banks and T1 Circuits 3. Computer IP Networks and Configuration

• Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred
• The Candidate must have skills in the use of various communications test equipment including:

1.Communication System Analyzers2.Ethernet Link test sets3.T1 Test Sets4.TIMS (Transmission Impairment Measurement Set)5. Digital RF Power Meter

• Individual must have a knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
• Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Ideally the individual should have or be pursuing at least one network certification:

1.Network+2. CCNA3.NRS14. Related certification

• Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.
• Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.
• Must have excellent communications skills and always present a professional image.
• Must have a current, valid driver’s license and no traffic violations.
• Associate's Degree in Electronics or IT or 4+ years Field Experience as a System Technician.

Basic Requirements

• 2+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.