Field Training Specialist (RDC+)

Field Training Specialist (RDC+)

Location: Scottsdale AZ (Hybrid 3 days in office)
About the Role

We are seeking a dedicated Field Training Specialist with a deep understanding of the real estate industry and Realtor.com products. The individual should be comfortable with public speaking and able to connect with internal and external customers at various learning levels in both face-to-face and online group training environments. This dynamic role requires up to 50% national travel and a seamless blend of independent drive and collaborative teamwork. If you possess exceptional communication skills a passion for customer success and the ability to connect with learners at all levels we want to hear from you.
Top Reasons to Apply

• Creative Curriculum Ownership: Goes beyond standard delivery allowing you to design implement and shape impactful training programs that directly drive client success.
• High-Visibility Brand Ambassadorship: Positions you as the face of a premier real estate brand leveraging your public speaking skills to influence and educate audiences nationwide.

• Facilitate Realtor.com Plus® Customer Product Training (requires up to 50% national travel)
  1. Live Presentation/Training of Realtor.com Plus® and other software products
  2. Live Presentation/Training of administrative-level products
  3. Live Presentation of Realtor.com Plus® software at industry events
  4. Agent & Administrative ongoing coaching on product best practices for success
  5. Provide online web Presentation/Training of realtor.com® professional products
• Work with Team Manager Customer Success Teams Industry Partners and Broker Offices to build and manage training schedules and manage all travel reservations
• Develop and implement training programs to promote Realtor.com Plus® and other Realtor.com professional products
• Assist in drafting and communicating updates and changes to Realtor.com® software products to customers and update related materials as needed
• Work with the Customer Education Team to identify trends/learning opportunities that impact the level of service to Industry clients
• Complete administrative duties related to training stat reporting and expenses
• Assist with the development and maintenance of training curriculum
• Present information to internal and external customers at all levels of understanding and comprehension
• Demonstrate creativity and solutions-oriented problem-solving skills to meet team objectives
• Capture and retain the attention of the training audience
• Enforce the value of Realtor.com® products and services to external customers

• Exceptional public speaking and presentation skills required
• Excellent customer service skills required
• Ability to travel nationally up to 50% required
• Minimum 4 years of previous training and development experience required
• Exceptional written and verbal communication skills required
• Understanding of the characteristics of adult learners is required
• Ability to handle multiple projects and priorities in a professional and timely manner meet deadlines and shift priorities to meet business needs required
• Strong time management & organizational skills and the ability to work unsupervised required
• Strong knowledge of and previous experience with Google Workspace Word PowerPoint Excel and web browser applications required
• Previous Training Design & Materials Development preferred
• Strong knowledge of Realtor.com® products and tools preferred
• Previous experience with virtual training services (GotoWebinar WebEx ON24
  Big Marker…etc.) preferred
• Previous experience within the Real Estate Industry preferred
• High School Diploma or equivalent required

How We Work

We balance creativity and innovation on a foundation of in-person collaboration. For most roles our employees work three or more days in our offices where they have the opportunity to collaborate in-person adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale AZ office.

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include but are not limited to:

• Inclusive and Competitive medical Rx dental and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

At Realtor.com® we believe everyone deserves a home of their own. We’re a team of passionate driven professionals working to make buying and selling homes easier and more rewarding. We value integrity collaboration and diversity—and we’re committed to creating an environment where the best talent can do the best work of their careers.

What We Do

We pioneered the world of digital real estate more than 25 years ago. Today through our website and mobile apps we are a trusted guide for consumers empowering more people to find their way home by breaking down barriers helping them make the right connections and creating confidence through expert insights and guidance. For professionals we are a trusted partner for business growth offering consumer connections and branding solutions that help them succeed in today's on-demand world.

Why Work With Us

The way home begins with you. With a diverse team of experts alongside you you’ll help us reach new heights at the forefront of the digital real estate space. Bring your extensive knowledge and deep expertise and collaborate with other passionate visionaries to lead our industry and revolutionize the way people find home in every form.

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