Field Upgrade Specialist-T4

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.

The customer upgrade team comprises Project Management, Field Engineering, and Field Support personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.

Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customer’s mobile wireless networks are being enhanced with LTE infrastructure for applications such as live mobile video transmission supplementing our traditional core voice and narrow-band data networks.

The Senior Field Engineer will take responsibility for and oversee all technical aspects of assigned upgrade project until upgrade completion.

Job Details:

• Customer presentations.

• Possible upgrade equipment staging.

• Update system documentation.

• Live system upgrades.

Specific Knowledge/Skills:

• Experience/knowledge in radio communication systems.

• Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)

• Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar

• Experience directly working with end-user customers is desirable

• Excellent communications skills and the ability to present complex topics to nontechnical audiences.

• Self motivated and able to maintain focus in a pressured environment

Preferred Experience:

• Previous knowledge and experience working with Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon

• Experience with switching and routing protocols (OSPF, ISIS, iBGP, eBGP, M-BGP, MPLS RSVP-TE, and LDP)

• Experience/knowledge in line of sight microwave propagation

Up to 50% travel maybe required for upgrade projects.

Basic Requirements

• 3+ years of experience in the technical or engineering field.

• Must be able to obtain background clearance as required by government customer.

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.