Finance Manager, US Rewards

You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Global Rewards Finance team manages the largest expense line on the American Express P&L and one of the largest balance sheet items - the reserve for Membership Rewards. The team provides strategic financial analysis to help develop winning strategies to enhance our cardmember experience, grow our business and uphold our reputation.

This role offers an exciting opportunity to gain a deep understanding of American Express' rewards offerings to Card Members. This Manager-level role in the Global Rewards Finance team is responsible for US Card Member Rewards reporting, forecasting and analytics. The candidate will be directly involved in decisions that affect rewards expense in areas such as airline-partner negotiations and proprietary rewards strategy and will be expected to independently own and lead multiple projects with tight deadlines. Specific responsibilities will fall within three aspects: portfolio analytics and decision support, reporting of monthly and quarterly results and forecasting of future expectations. Fulfilling these responsibilities will require interacting closely with senior leaders across Finance and business units as well as leading presentations and working sessions with key stakeholders.

The ideal candidate will bring a unique balance of strong analytical skills, the ability to communicate effectively and a comfort with ambiguity. They must be able to build solid, trust-based relationships with business partners, empowering them to deliver outstanding, reward programs to our cardmembers while simultaneously driving optimal profitability for shareholders.

• Leading all aspects of monthly results analysis including providing coherent stories, strategic insights and a clear view on performance to senior finance and business leaders
• Working closely with business development partners to size and forecast impacts of deal negotiations
• Supporting monthly R&O processes, the annual plan and long range plan; synthesizing and presenting core messages to senior leadership
• Leading and supporting ad-hoc and ongoing analytical projects, influencing rewards strategy for both new and existing products and driving prioritization efforts
• Evaluating current processes and recommending improvements/efficiencies
• Acting as subject matter expert for US card member rewards expense - owning rewards expense and liability modeling
• Building and leveraging relationships to enable efficient and collaborative decision making

Qualifications:

• Bachelors degree required (Finance/Economics preferred)
• 3+ years of relevant work experience preferred
• Highly-motivated with an ability to drive results and work with ambiguity
• Exemplary communication skills with the ability to break down complex ideas into understandable and actionable messages to both executive and market audiences
• Effective relationship building skills with the ability to work across Marketing, Finance, and Controllership
• Demonstrated ability to manage multiple projects concurrently without sacrificing quality
• High level of proficiency in Excel and PowerPoint is required
• TM1, SQL, and SAS knowledge a plus
• Knowledge of loyalty reward programs and card economics a plus

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.