Financial Aid Specialist

Position Overview

The Financial Aid department has a critical team of Financial Aid Specialists across the country who interact with potential and active students on a daily basis. Our Financial Aid Specialists serve as the point of contact to assist students and their families in navigating the complex world of financial aid. This team helps students understand and ensure they can afford and access the education they desire. 

As a Financial Aid Specialist, your primary responsibility is to help students make informed decisions regarding their educational financing options with your expertise in financial aid programs, scholarships, grants, and loans. You’ll partner closely with Admissions, Student Success, and other internal teams. 

This position reports to the Director of Financial Aid. 

What you’ll do

• Provide guidance and support to students and their families throughout the financial aid process. Answer inquiries, address concerns, and offer advice on available financial aid resources.
• Assist students in completing financial aid applications, including the Free Application for Federal Student Aid (FAFSA) and other relevant forms. Review applications for accuracy, completeness, and eligibility.
• Evaluate students' financial circumstances to determine their eligibility for various financial aid programs. Assess income, assets, and other factors to calculate the expected family contribution (EFC) and determine the need for aid.
• Stay up-to-date with federal, state, and institutional regulations and policies governing financial aid programs. Ensure adherence to these guidelines throughout the aid process.
• Collaborate with other campus departments to conduct workshops, seminars, and information sessions to educate students, families, and staff about financial aid options, policies, and processes. 

About you:

• A minimum of 2 years of direct experience of working in the financial aid functional area in a college or university setting
• Bachelor's degree in a related field (e.g., finance, accounting, or education). Relevant certifications or professional development in financial aid administration preferred. 
• In-depth knowledge of federal and state financial aid programs, policies, and regulations, including FAFSA and Title IV regulations.
• Strong analytical skills to assess financial need and eligibility criteria accurately.
• Excellent communication and interpersonal skills to provide clear and concise information to diverse audiences.
• Detail-oriented with the ability to manage multiple tasks and meet deadlines.
• Familiarity with financial aid management software and databases.
• Ethical and professional conduct, ensuring confidentiality and privacy of student information.

Location: To comply with our future operational needs, prospective candidates must be willing to transition to a hybrid work schedule upon the opening of our office. Return-to-office specifics are to be determined.

What you’ll get: 

• A compensation package that includes a base salary ($45,000 - $52,000) + opportunity for equity grants. 
• Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. 
• Medical, Dental, and Vision Insurance
• 401(k) plan (no employer match)
• Take what you need PTO plan + several paid holidays
• Opportunity to make an impact – as an early team member, you’ll be an integral player in bringing our vision to life