Financial Coordinator

Job Description

Innova Solutions is immediately hiring for a Financial Coordinator

Position type: Fulltime - Direct-hire

Location: Syracuse, New York

Job/ Shift Hours: Monday - Friday; 8:00 AM - 4:45 PM - 5 days/week during training; hybrid schedule available post-training (3 days in office/2 days remote, days determined by manager)

As a(n) Financial Coordinator you will:

• Coordinate daily financial transactions and tracking. Compute, classify, and record numerical data to keep financial records complete.
• Perform routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records.
• Run daily credit card processor statements and system daily cash activity report. Audit and reconcile the reports to assure integrity of student data and balancing between systems. Research and resolve discrepancies immediately; adjust financial and/or customer records as needed.
• Balance weekly and monthly transaction reports from accounting including revenue and expenses.
• Prepare checks and money orders for deposit to bank. Audit, reconcile, and document daily deposit report incorporating checks, cash, and credit card payments. Analyze discrepancies and post financial adjustments as needed for refunds, bounced checks, and chargebacks.
• Complete daily Salesforce input for all program revenue invoicing and related batch payment processing for credit cards and bank deposits.
• Create and maintain various tracking spreadsheets / reports and provide to management within established deadlines.
• Prepare and provide any required financial / training demographic reports and related correspondence to agencies within regulations and required timelines.
• Maintain other financial reports and data metrics as required
• Initiate collection efforts to resolve official chargebacks and bounced checks with direct written and verbal customer correspondence. Process collections and communicate to accounting department.
• Answer incoming telephone calls from multiple calling queues in call-center environment to include providing program and schedule information, researching and resolving complex enrollment/completion problems, registration, and processing payments.
• Provide Level 2 customer support via escalated phone calls, chat support, and email.
• Research and resolve complex problems relative to customer payments and input adjustments as needed in multiple computer systems.
• Draft and submit written correspondence to customers and outside entities
• Compose customer and internal correspondence for refunds, chargebacks, financial discrepancies, adjustments, etc.

The ideal candidate will have:

• 2-4+ years of relevant experience in finance, accounting, or bookkeeping.
• Associate Degree preferred
• Intermediate to advanced level Microsoft Excel skills.
• Strong process oversight skills
• Strong customer service and team orientation skills.
• Data entry accuracy and integrity.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you!

PAY RANGE AND BENEFITS:

Pay Range*: $21.75/hr

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: A comprehensive benefits package including affordable Medical, Dental, and Vision insurance, Medical FSA, tuition reimbursement, student loan assistance, 20-days of PTO, and an up to 6% retirement plan match is offered upon hire.

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Website : https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.