Financial Operations Manager

Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

As Manager of Financial Operations, AR, you’ll lead Benevity’s Accounts Receivable team supporting our Partner Foundations, ensuring processes and people deliver excellence and reliability. You’ll drive efficiencies, foster cross-team collaboration, and champion process improvements to enhance financial operations. Skilled in leadership and problem-solving, you’ll guide your team’s performance, offer feedback, and maintain a focus on continuous improvement. 

This hybrid role requires working out of our Calgary office; relocation is necessary for candidates outside the area.

Join us at Benevity, where your leadership in financial operations will make a meaningful difference while fostering a culture of excellence and collaboration!

What you’ll do:

• Partner across teams to enhance collaboration and efficiency, breaking down barriers to drive progress
• Manage large-scale, cross-functional projects to develop and maintain scalable processes and protocols
• Regularly engage with clients to gather feedback and improve funding and financial operations solutions
• Oversee accounts receivable functions managing $3.5B in donations across 20+ global accounts, including invoicing, cash receipts, journal entries, and collections
• Develop and implement policies and procedures to ensure timely collection of receivables and minimize bad debts
• Collaborate with sales and client success teams to address billing disputes and strengthen customer relationships
• Prepare accurate and timely reports related to accounts receivable for management review
• Conduct regular reviews of receivable aging to identify and address any issues promptly
• Lead, mentor, and develop the accounts receivable team, fostering a culture of high performance and continuous improvement
• Collaborate with the finance and accounting teams to support month-end and year-end closing processes
• Ensure compliance with relevant laws, regulations, and company policies
• Identify opportunities for process improvements to streamline operations and enhance financial performance

What you bring 

• Bachelor’s degree in Accounting, Finance, or related field with 5-7 years of experience in progressively increasing responsibility 
• Results-oriented, proactive, and resourceful approach to work
• Strong interpersonal skills to collaborate effectively with clients and internal stakeholders to communicate goals, requirements and proposed solutions
• Experience and proven skills in identifying and mapping business problems to complex technical/technology solutions
• Commitment to client success and operational excellence
• Excellent written and verbal communication skills
• Analytical mindset with the ability to oversee and resolve diverse issues
• Ability to work independently with strong judgment
• Resilience in a dynamic, fast-paced environment with the ability to adjust priorities effectively
• Proficient in the MS Office suite of products
• Team-oriented with a fun-spirit and sense of humor

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn’t a buzzword
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. 

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [email protected].