Financial Operations Representative

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Ensure Echo's Financial Operations excellence through accurate and timely management of carrier invoice resolution and client billing. Drive profitability by identifying automation opportunities and protecting gross profit on transactional shipments.

• Work directly with Account Teams / Sales Rep, Clients, shipper, and/or receiver to verify carrier invoice charges
• Investigate and dispute carrier invoices with carriers
• Manually review carrier invoices
• Resolve and approve carrier invoice discrepancies by adjusting load-level cost
• Adjust and approve client invoices by adjusting load-level revenue
• Identify opportunities for CIR Automation
• Investigate carrer invoices not associated with an Optimizer load to identify proper billing party
• Identify client specific pricing issues, escalate to AP and Pricing for resolution