Financial Representative

Contact payers to request service authorization for both scheduled and unscheduled services for Montefiore Medical Center patients whose insurance requires authorization. Ensure payers are prepared to reimburse organization for scheduled services in accordance with payer-provider contracts. Collect financial and/or demographic information from patients as needed. This position is responsible for pre-certification/authorization and referrals for all out-pt visits and testing, Ambulatory Surgeries, and in- patient surgeries. Notification of all emergency admissions to ensure insurance company and managed care plans have been notified timely. Verifies and updates insurance. Estimate patient responsibility and notify patient of their financial responsibilities for co-payments, deductibles and self pay amounts . Securing payments via cash checks and credit care. Evaluate self pay patients for referral to the Medicaid or financial aid unit.

Education/Skills:

High School Diploma or GED is a must with college course work preferred, and preferred experience in authorizations, collections and/or insurance verification. Must be experienced in providing excellent customer service and problem escalation/resolution in high volume atmosphere. Candidates must have strong communication skills, both verbal and written with excellent telephone and face to face communication. Must be able to work independently and get along with others. Must successfully pass pre-hire assesssments, math grammar/vocabulary and customer service with a score of 80% or above.

Department: Health Service Receivables Bargaining Unit: 1199 Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Executive Boulevard, Yonkers
Shift: Day Scheduled Hours: 9 AM-5:30 PM Req ID: 200886

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Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

• Humanity
• Innovation
• Teamwork
• Diversity
• Equity

Nearest Major Market: Yonkers
Nearest Secondary Market: New York City