First Line Risk Manager - Issues, Audit, Exam Management

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ.

The First Line Risk Manager - Issues, Audit, and Exam Management will support General Bank Wealth Management. This position is a first line of defense risk professional responsible for support and execution of various risk programs and Business Unit (BU) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy. This role is responsible for engaging with the BU in management of risks and controls across all risk types, facilitating and/or monitoring execution of risk policies, procedures and/or program requirements, providing advisory to effectively manage risks, and serving as an effective communication channel between the Risk Management Department, regulators, and FCB business units.

Some additional responsibilities include:

• Provides ongoing monitoring, tracking, and reporting of Issue and mitigation plan status for all general bank issues.
• Facilitate ongoing executive management and governance routines to provides issue management status and updates.
• Owns issue documentation process to capture critical data fields; issue description, root cause, rating, mitigation plan, and that due dates are reasonable before moving issue draft to open or invalid.
• Partners with FRM leaders to ensure consistency across all general bank.
• Establish general bank "audit / exam playbook" to support standardization across general bank, inclusive of best practices.
• Capture and categorized artifacts presented, inclusive of initial and additional requests and final audit reports.
• Conduct thematic analysis for general bank to identify programmatic weakness and/or potential horizontal impacts.
• Partners continuously with ERM on reporting needs, data quality, and Issue life-cycle process improvements.

Responsibilities

• Risk Strategic Activities- Works with FRM leader and senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment.
• Risk Program Implementation - Supports the development, implementation and maintenance of the organizations risk management framework, policies, and procedures. Coordinates risk assessments to evaluate and manage key risks across the organization. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Develops test plans and methodologies for evaluating the effectiveness of control activities, executes control testing procedures in accordance with the established test plan, identifies and supports remediation of control deficiencies. Lead the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop action plans and mitigation strategies to address root causes and prevent issue recurrence. Monitor the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management. Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Participates in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders. Support regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance Identifies and summarizes BU Top and Emerging trends and actions to address impacts. Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Advises BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.

Qualifications

Bachelor's Degree and 6 years of experience in Financial Services and First Line Risk, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 10 years of experience in Financial Services and First Line Risk, Enterprise Risk or Operational Risk

Preferred Qualifications:

• Experience working with a LFI in issues, audit, and exam management for wealth management.
• Knowledge of FINRA licensing.
  
• Advanced Degree
• Knowledge of risk techniques, practices, and control frameworks.
• Knowledge of various banking and government regulatory requirements and processes.
• Ability to work effectively with associates, senior management, and various committees.
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.