Fitness Sales Associate

Orangetheory Fitness is a trendsetting franchise fitness organization with 700+ locations open in the US and Canada and over 700+ new fitness studios under development nationally and internationally. We are currently seeking qualified Fitness Sales Associates at our Alamo Ranch (Culebra and 1604) location. At Orangetheory Fitness, we often refer to the Fitness Sales Associate role as Program Specialists or “Orange Ambassadors.” We use Program Specialist because we do not promote “selling” Orangetheory Fitness, our goal is to share an experience with our customers. We introduce people who are looking to better themselves to a tried and proven program that delivers results. For more information, please visit www.orangetheoryfitness.com to learn how we use scientifically-proven concepts to push bodies to their best. This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else. The Fitness Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Fitness Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. JOB DUTIES INCLUDE: • Lead OTF studio previews with prospects and/or fitness program holders • Conduct telephone inquiries/follow up calls/customer care calls • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio • Establish and maintain an effective referral program • Must be able to participate in 1-2 OTF scheduled workouts per week • Responsible for processing accurate cash and credit card transactions • Respond immediately to member requests, inquiries and concerns • Proper on-boarding all OTF clients through the use of Client Intake Forms and FP Agreements • Maintain an organized and clean lobby/front desk area • Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities • Work closely with Fitness Team to ensure that processes are fulfilled • Responsible for attending and participating in all relative OTF training programs JOB QUALIFICATIONS: • Excellent customer service skills • Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred) • Solid verbal and written communication skills required • Able to multi-task and excel in a busy environment • Functional computer skills required • Health & Fitness minded people strongly preferred • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude) • Flexible to work day, evening and/or weekend hours as needed • High school diploma required. FULL TIME and PART TIME AVAILABLE Compensation = Hourly + Commission Job Type: Full-time Job Type: Full-time Job Types: Full-time, Commission Pay: $9.00 - $13.00 per day Application Question(s): • Have you completed the following level of education: High school or equivalent? Experience: • Sales: 1 year (Preferred)