Flex Senior Manager

Location: Nairobi Kigali Kampala Goma Maputo or Lilongwe (potentially another city within the E/S Africa time zone)

About this role

GiveDirectly is experiencing an exciting period of growth and is looking to hire a Flex Senior Manager to predominantly focus on its  East and Southern region to lead programming across the countries in which we operate. In this role you will be crucial in developing opportunities for new business building partnerships and designing launching and managing new and existing programs. This is an opportunity to drive impact and innovation in the cash sector when cash is receiving unprecedented attention and interest in the public eye.

Travel: You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation.

Reports to: Regional Director

What you'll do:

End-to-end project management

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution

• Design operational models for new programs including assessing trade-offs of different design decisions (e.g. targeting payments customer service)

• Define track and report operational and efficiency metrics

• Dynamically identify operational vulnerabilities (e.g. fraud brand risk etc) and create solutions to de-risk

• Directly supervise multi-layered teams whose responsibilities include field team hiring and management operations quality assurance and business diligence support

New business development

• Ideate evaluate and drive new program opportunities driving end-to-end deal cycle from pitching to launch

• Scope new markets including operational diligence feasibility and risk assessments for pilots and inbound proposal

• Identify and pursue fundraising opportunities for new programs

• Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

Project and People Management

• Lead cross-functional project teams managing internal stakeholders and ensuring strong delivery of projects

• Directly manage one or more Managers to deliver high-quality operations and programming

• Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.

• Establish and maintain high-quality relationships with donors and operational partners

• Drive communication and alignment across a variety of internal and external stakeholders including GD senior management donors operational partners researchers and payment providers

What you'll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence problem solving project management follow-through and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

• 4-7+ years of work experience in a problem-solving heavy role (field management consulting analytics)

• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions

• Strong communications skills including speaking writing presenting and negotiating across diverse audiences

• Enthusiasm for dynamic  environments which may lack a pre-defined playbook for success and involve significant “learning by doing”

• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner

• Ability to manage day-to-day operations while simultaneously building more robust efficient systems

• Experience and high comfort level working in developing-country or high-risk settings

Additional Desired Skills and Experiences

• Understanding the East and Southern African context strongly preferred

• Experience working in conflict settings

• Fluency in multiple other GiveDirectly working languages (French Portuguese)

Compensation

At GiveDirectly we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.

• The Kenya base salary for this role is $77500.

• The Morocco base salary for this role is $84000.

This role is fully remote so if you are not based in Kenya or Morocco we will share an estimated salary benchmark for the country you are based in during the hiring process.

Why work at GiveDirectly?

At GiveDirectly we work to ensure that you have everything you need to excel in your role and on your team including:

• A positive and supportive team with opportunities for advancement

• A demonstrated commitment to helping all staff develop and grow

• A competitive salary

• Competitive benefits (exact details will vary by country)

• Unlimited PTO (that we encourage staff to take!)

• Desk allowance and flexible work location

**GD is committed to observing all local national and international laws that protect children vulnerable adults and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation abuse and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**