Footwear Product Integrity Manager

Footwear Product Integrity Manager

Columbia Sportswear Company

Hybrid in Portland, OR

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one for over 70 years, constantly working to perfect the art and enjoyment of the greater outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that offers them much more than just a paycheck.

ABOUT THE POSITION

Columbia Sportswear's dynamic global supply chain consists of 4 distribution centers, 430 retail stores, 80 apparel factories and 20 footwear factories worldwide. We pride ourselves on being able to get products to market quickly, safely, and in the most cost-effective manner. By leveraging data analytics, we are constantly pushing to make smarter business decisions and identifying innovative ways to make Columbia Sportswear's supply chain more efficient and effective to meet our consumers' ever-changing needs.

The Footwear Product Integrity Manager will focus on the Footwear business - working in tandem with a team that supports Apparel - to alert senior management, product teams, and commercial teams around the world when a quality issue occurs, ensuring timely issue resolution, prompt communication, and preventative measures are put in place.

HOW YOU'LL MAKE A DIFFERENCE

• Manage one direct report, a Product Integrity Analyst.
• As issues are identified, work with the Product Integrity Analyst to identify the scale and brand importance of the issue.
• Provide updates to leadership on large issues and work with technical teams around the world to resolve.
• Create one-pager visuals for issues of relevant size.
• Analyze quality trends, such as consumer feedback from social media and retail, and communicate trends to product teams.
• Ensure chargebacks to affected partners are completed.
• Collaborate with engineering, product creation, and manufacturing teams across both Sorel and Columbia to ensure issue resolution and mitigation is captured as necessary in new standards.

YOU ARE

• Comfortable with high profile written and oral communication, which will be reviewed by CSC senior management.
• Comfortable participating and presenting in meetings in a proactive manner.
• Able to tolerate ambiguity and adapt to dynamic changes in priorities, resources, and deadlines; the soft goods industry is very different than hard goods industry with less precise standards and high levels of ambiguity.
• A team player who is willing to challenge the status quo in a proactive and professional manner.

YOU HAVE

• Bachelor's degree or equivalent experience.
• 5+ years' experience and knowledge of footwear construction, testing methods, and standards.
• Knowledge of outdoor industry retail and consumers, preferred.
• Understanding of consumer products product creation processes, preferred.
• Robust analytics skills and ability to utilize data to tell the underlying story at various levels of the organization.

JOB CONDITIONS

Ability to travel internationally approximately 5-10% of the calendar year and be away for stretches of two-week+ periods of time.

Interactions tend to focus on information exchanges and problem solving. Frequently will be made aware and use confidential/sensitive information.

This is full time position with typical work hours being Monday through Friday hours 8am-5pm with flex time considerations for evening calls with global business partners.

#LI-BC1

#Hybrid

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.