Forward Deployed Engineer

Forward-Deployed Engineer (FDE)

Who We Are

We are OpenHands an open-source AI platform that empowers engineering teams to accelerate development automate workflows and integrate intelligent coding assistance into real-world software delivery.

As a Forward-Deployed Engineer youll partner directly with customers to deploy OpenHands build integrations and shape how AI-assisted development is used in production. Youll operate as both a hands-on engineer and a trusted technical advisor turning field insights into product improvements that help developers everywhere move faster.

What Youll Do

• Partner with customers to understand their workflows and goals

• Lead onboarding proofs of concept and production deployments

• Build and maintain integrations plugins and tools that extend OpenHands

• Translate complex concepts into clear guidance for teams new to agents or agentic workflows

• Debug issues across services containers networks and CI/CD to unblock customers quickly

• Capture patterns and gaps from the field to inform Product and Engineering roadmaps

• Produce practical artifacts that scale adoption: demos docs and playbooks

What You Bring

• 5+ years of software engineering or customer-facing technical experience

• Proficiency in Python and/or JavaScript/TypeScript

• Experience deploying to cloud environments and running containerized workloads (Docker; Kubernetes or equivalent)

• Direct experience working with customers or technical stakeholders

• Proven ability to make technical topics accessible for non-technical stakeholders and first-time AI users

• Empathy for users learning AI-powered tools and creativity in helping them succeed

• Comfort operating autonomously in fast-moving ambiguous environments

• Familiarity with CI/CD pipelines Git-based workflows and developer tooling

• Familiarity with AI dev tools (OpenHands Claude Code Copilot Cursor) a plus

• Bonus: experience in field engineering pre-sales or developer relations

Why Join OpenHands

• Competitive compensation: $150K$215K base salary plus bonus and equity

• Fully remote with flexible hours (core hours 124pm ET / 48pm UTC)

• Comprehensive U.S. health vision and dental insurance; unmetered PTO

• Collaborate with world-class engineers product builders and AI researchers

• Clear growth paths toward senior field engineering solutions architecture or engineering leadership

• A culture built on kindness candor autonomy and learning

We Welcome All Applicants

Were committed to building an inclusive supportive environment where everyone can thrive. We celebrate diversity and do not discriminate based on race color religion sex national origin age disability sexual orientation gender identity or any other protected characteristic. If youre passionate about helping developers succeed and excited about the future of AI-powered tooling wed love to hear from you.