Forward Deployed Engineer - AI Solutions

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Forward Deployed Engineer - AI Solutions in the United States.

This is a highly impactful, customer-facing role at the intersection of AI, enterprise software, and real-world problem solving. You will work directly with strategic clients to identify business challenges and rapidly translate them into scalable, AI-powered solutions. Acting as both a technical expert and implementation partner, you will design, build, and deploy workflows that drive measurable outcomes and adoption. The role combines hands-on engineering with deep collaboration across customer success, product, and engineering teams. It offers a fast-paced, innovative environment where autonomy, creativity, and execution are key. Ideal for professionals who enjoy bridging business needs with technical solutions, this position plays a critical role in accelerating AI transformation for enterprise customers.

• Partner closely with enterprise customers to identify business needs and translate them into technical solutions and AI-enabled workflows
• Design, configure, and deploy production-ready solutions, ensuring rapid implementation and measurable impact
• Embed AI capabilities into operational processes, including prompt tuning, workflow automation, and output validation
• Troubleshoot and resolve configuration, integration, and workflow challenges in real-time customer environments
• Drive user adoption by defining success metrics, optimizing workflows, and supporting long-term usage growth
• Collaborate with Customer Success, Product, and Engineering teams to align on strategy, execution, and continuous improvement
• Train and enable customer stakeholders, including administrators and power users, to maximize platform value
• Contribute to scalable best practices, implementation playbooks, and product feedback loops based on field insights

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Requirements:

• 3–6 years of experience implementing or configuring enterprise SaaS platforms in customer-facing roles
• Strong understanding of AI/LLM tools, including prompt engineering and applied AI workflows
• Experience with APIs, integrations, and translating business requirements into technical architectures
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders
• Proven ability to work independently in remote, fast-paced environments while managing multiple priorities
• Familiarity with programming languages such as Python and concepts like RAG architectures is a plus
• Experience with workflow automation, enterprise integrations, or platforms such as CRM/ERP systems preferred
• Analytical mindset with strong problem-solving skills and a focus on delivering practical, scalable solutions

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Benefits:

• Competitive compensation package including salary and performance-based incentives
• Comprehensive health coverage (medical, dental, vision) for employees and dependents
• Flexible paid time off and wellness-focused initiatives
• Retirement savings plan with company match
• Paid parental leave and family support benefits
• Life insurance, disability coverage, and supplemental benefits options
• Remote-first work environment with strong emphasis on work-life balance
• Opportunities for continuous learning, growth, and career development