Job Description
About AirDNA
AirDNA began with a big dream in a balmy California garage in 2015. Since then the technology startup has grown into the leading provider of data and business intelligence for the multi-billion-dollar travel and short-term rental industry with offices in New York Denver and Barcelona and team members around the world.
Our self-serve platform equips Airbnb hosts and property managers with the smart competitive insights they need to succeed in an ever-evolving market. We also arm enterprise clients with custom reports and in-depth dashboards so they can scale and invest strategically. Our customers include hundreds of top financial institutions real estate companies vacation rental managers and destination marketing organizations around the world.
We track the daily performance of over 15 million listings on Airbnb Vrbo and Booking.com across 120000 global markets. Hundreds of thousands of partner properties further inform our proprietary algorithms producing the most accurate and comprehensive short-term rental dataset in the world.
The AirDNA team
We genuinely live and breathe our company values: Happy Hungry Honest - Be Curious Be Customer-Obsessed Take Action Act with Ownership and Enjoy the Ride. People who are ready to exemplify these values are especially encouraged to apply.
Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion potential and perspective matter here.
The Role
Adapt is AirDNA's new dynamic pricing and revenue management product and it's launching now. We built Adapt to make a revenue manager's job easier — surfacing what they need to know when they need to know it distilling the inputs that drive the right pricing decisions into a clear easy-to-understand view and leveraging AI to make pricing simpler not harder.
This is a three-pillar role. First you'll be a public face of Adapt externally — on stage on podcasts on LinkedIn in webinars and in the competitive narrative — with AirDNA's marketing team in your corner. Second you'll lead the customer experience for Adapt building a team to support onboarding success and retention as we scale. Third you'll partner with our product and data science teams as the structured voice of the customer helping shape where Adapt goes next.
You'll be a player-coach from day one — hands-on in demos onboardings and customer calls while setting the playbook a future team will execute against. You'll inherit our beta customers right away and hire your first CS/onboarding lead within roughly six months.
Here's what you get to do:
- External presence — You'll be the face of Adapt on conference stages podcasts webinars LinkedIn and analyst briefings. When the industry is looking for a take on dynamic pricing you're the one they'll hear from.
- Competitive narrative — You'll articulate how Adapt is different from the competition — not in marketing abstractions but in the specific moments where each tool falls short for a real operator. You've lived those moments and you know how to tell that story.
- Customer operations — You'll lead the customer experience for Adapt shaping the onboarding playbook the customer success motion and the levers that drive NPS and retention. You'll get hands-on with our beta customers early to learn what works then build a team to scale it.
- Product partnership — You'll design and run a structured feedback loop from customers into data science and product. Rather than just forwarding emails along you'll build the system that turns customer signal into product priority.
- Team-building — You'll hire your first CS/onboarding lead within roughly six months then continue building out the team as Adapt scales.
- Content collaboration with the Chief Economist — You'll partner with our Chief Economist Marketing and Product teams to create and amplify content that positions Adapt — contextualizing the research translating it into the operator's language and helping the broader team tell a sharper story.
Here's what you'll need to be successful:
- Practitioner background — You've spent 7+ years actively pricing real STR inventory whether at a property management company with 20+ units as a revenue management consultant across multiple portfolios or as a Solutions Consultant or Revenue Manager at a competitor who's ready for the next step up.
- Competitive fluency — You can point to a few specific moments where competitors fell short for you or a client and you're happy to walk us through what you did about it.
- Public presence — You either have a voice in the STR community or you're excited to build one. Bonus points for an existing following on LinkedIn panel or podcast appearances or a newsletter or content series. Newer to the spotlight? That's okay too — you'll have AirDNA's marketing team and platform supporting you either way.
- Point of view on the category — You've got a real perspective on what "autonomous pricing" means how it's different from "better recommendations" and why that distinction matters to operators.
- Player-coach mentality — You're energized by wearing multiple hats early on — running demos supporting onboarding helping with the occasional support ticket or drafting a competitive one-pager. A team will come later but you're confident making things happen on your own in the meantime.
- Self-direction — You've thrived reporting into a non-traditional manager (think founder GM Chief Economist or product leader) and don't need daily oversight to do your best work. You bring your own operating rhythm.
- AI builder — You use AI tools daily and move at 2–3x the speed of someone who doesn't. You've built workflows in Claude GPT or similar tools — for customer research content drafts competitive analysis or internal tooling. You use AI to think better not to avoid thinking.
- Willing to travel — Up for 5–10 industry conferences a year plus occasional trips to AirDNA offices in NYC Denver or Barcelona.
Here's what you can expect from us:
- Competitive cash compensation and benefits the salary for this position is $75000 - $120000 per year + performance bonus.
- Colorado Salary Statement: The salary range displayed in specifically for those potential hired who will work or reside in the state of Colorado if selected for this role. Any offered salary is determined based on internal equity internal salary ranges market data/ranges applicant’s skills and prior relevant experience certain degrees and certifications.
- Medical dental and vision packages to meet your needs
- Unlimited vacation policy; take time when you need it
- Quarterly team outings
- 401K with employer match up to 4%
- Continuing education
- Lunch provided in the Denver office at times!
- Commuter/RTD benefit for Denver based employees
- 16 weeks of paid parental leave
- New MacBooks for employees
- Pet-friendly!
What the Team is Saying





What We Do
We built AirDNA to solve a problem: how do you make smart short-term rental decisions when there’s too much guesswork and not enough good data? What started in a garage in California in 2015 is now a global team helping thousands of people — from aspiring hosts to major real estate firms — make confident choices about where to invest what to charge and how to grow. Our mission is simple: give people the tools they need to build freedom through short-term rentals. Whether that means buying their first Airbnb or scaling a portfolio we’re here to help unlock financial independence and growth. We track 10M+ listings in 120000 markets and our platform is trusted by users in over 100 countries. It’s big data made useful. In 2023 AirDNA acquired Uplisting a powerful property management software that helps hosts and operators manage listings across Airbnb Vrbo and other platforms. With features like channel management automated messaging dynamic pricing task coordination and financial reporting Uplisting expands our mission to support every stage of the short-term rental journey — from investment to operations.
Why Work With Us
We’re a curious driven and kind group of humans who genuinely love what we do. Our values — Happy Hungry Honest — guide how we show up for our customers and for each other.
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Date Posted
05/05/2026
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