Fraud Analyst

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
The Fraud Team at Grubhub manages the delicate balance between fraud risk management against customer experience and sales, through the use of advanced systems, data and processes; while engaging closely with various business partners across and outside the organization.
We are looking for an intellectual, curious, analytical individual as a Analyst II, Fraud Strategy, who will help drive and manage multiple opportunities to build better fraud prevention and detection controls across various products.
To succeed in this role, you must be eager to learn independently and through ambiguity, understand general technology and data analytics, able to manage projects, able to communicate effectively and have a results/metrics-driven mindset.
The Impact You Will Make:

• Assess the fraud risks and controls, to help identify gaps to help prioritization of projects
• Find and address the latest and largest fraud trends, through investigation, hypothesis, analysis and testing
• Work cross-functionally on fraud related projects, while partnering with Finance, Technology, Product, Procurement, Marketing, Logistics, Care, Restaurant, Legal, PR, Security and other teams
• Use data and statistical techniques to identify fraud patterns, and solutions for those

What You Bring To The Table:

• Bachelor's degree (OR related work experience) in a quantitative discipline
• 3-5 years of experience in a fraud, risk, payments, analytics or statistical role
• Project management skills related to cost-benefit-effort assessment, prioritization, documentation, follow-through and executive presentation
• Analytical skills with an ability to investigate, summarize, and communicate important learnings from data
• Basic understanding of fraud vectors, strategies, tools and infrastructure in a high transaction volume digital environment
• Experience working cross functionally, engaging with other groups like engineers, product managers, data analysts, operations analysts
• Technical skills : SQL, statistical tools, data visualization tools, Google/Microsoft office suite

Got These? Even Better:

• Python or other programming skills
• Accertify (Interceptas) rule building experience is a plus

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].