Fraud and Payments Associate

Underdog Fantasy · Remote

Company

Underdog Fantasy

Location

Remote

Type

Full Time

Job Description

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

Our mission is to build innovative games and products for American sports fans.

Founded in 2020, our team built three of today's most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament -- and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

About the role and why it’s unique:

  • Utilize internal data and reporting tools to detect fraudulent or suspicious activity
  • Gather risk-related data from external resources
  • Perform manual AML and KYC checks as needed
  • Conduct KYC verification and authenticate documents
  • Perform initial account investigations and prepare fraud reports to be escalated to the proper departments
  • Assist in collecting data and using that data to help resolve chargeback and/or patron complaints
  • Be part of a team that can collaborate remotely in real time
  • Work closely with our Customer Service team to help resolve any patron inquiries or issues regarding payments or fraud

Who you are:

  • 1+ Years in a fraud and payments role with increasing responsibility
  • Comfortable sorting through large amounts of information
  • A problem solver with the ability to make their own real time decisions
  • Knowledgeable about payment processes & procedures
  • Willing to work weekends and holidays

Even better if you have:

  • Previous experience in the sports/gaming or fintech space
  • Previous experience in a startup environment


Our targeted compensation rate for this position is between $65,000 and $80,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we're willing to negotiate.


What we can offer you:
  • Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
  • 16 weeks of fully paid parental leave
  • Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks)
  • A $500 home office allowance
  • Underdog credits to play on our platform
  • A connected virtual first culture with a highly engaged distributed workforce
  • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

Still not sure? Don't take our word for it. See what other people have to say.

  • 5.0 rating on Glassdoor and a 100% CEO Approval rating 
  • A+ culture score on Comparably 
  • Recognized as Best Place to Work by Front Office Sports
  • Recognized by Comparably under the following awards: Best CEOs for Women, Best CEOs for Diversity, Best Company for Career Growth, Best Company in New York, Best Company Outlook


Underdog Sports is firmly committed to equity, inclusion, and diversity. We built our unique culture on the foundation of a safe and inclusive environment for people of all backgrounds. We highly value our employees' mental, physical, and emotional health and continuously ask ourselves: what can we do better? Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic. 


#LI-REMOTE

Apply Now

Date Posted

12/13/2023

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