Fraud Data Analyst

About the Team

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

If you are interested in a career in Fraud Prevention in the ever-changing world of payments this might be the role for you! Become part of a team utilizing a number of tools and methods to identify fraud patterns, reduce the risk and protect SumUp & our clients - small & medium merchants from criminal activity!

About the Role

As a Fraud Data Analyst in the Risk and Anti-Fraud team, you will play a key role in safeguarding our platform against fraudulent activities. You will be responsible for collecting and analyzing transactional and user behavior data, identifying potential fraud risks, and supporting real-time fraud monitoring efforts. Your work will involve uncovering fraud patterns, assessing risk factors, and generating actionable insights through reports and dashboards. You will craft insightful reports and maintain existing ones, ensuring the continued alignment with key performance indicators (KPIs) and accurate tracking of fraud trends. Collaborating with cross-functional teams, you will help enhance fraud prevention strategies and ensure compliance with regulatory standards. Additionally, you will contribute to investigating fraud incidents, refining detection processes, and staying ahead of emerging fraud trends.

What you will do:

• Data Collection & Preparation:
• Gather and preprocess transactional and user behavior data from various sources.
• Ensure data accuracy and completeness for fraud analysis.

• Fraud Detection Analysis:
• Identify patterns and trends related to fraudulent activities using statistical methods 
• Develop rules for real-time fraud detection systems.

• Reporting & Visualization:
• Create detailed reports and dashboards to monitor fraud trends and the effectiveness of prevention measures.
• Communicate insights to stakeholders, including management and fraud prevention teams.
• Maintain and support existing reports, ensuring they remain accurate and relevant to evolving fraud detection needs.

• Collaborating with Cross-Functional Teams:
• Work closely with engineering, product, and risk management teams to improve fraud detection and prevention mechanisms.
• Provide data-driven recommendations for improving security protocols.

• Monitoring & Alerts:
• Set up real-time monitoring and alerts for suspicious transactions or activities.
• Conduct post-event analysis on identified fraud cases to refine detection methods.

• Ad-hoc Investigations:
• Conduct deep dives and investigative analysis into specific fraud cases when needed.
• Help uncover new fraud techniques and suggest preventive measures

You will be great for this role, if: 

• You have strong knowledge of SQL
• You have experience with Tableau (or equivalent to Tableau)
• You know how to work with git
• You have strong analytical skills
• You are able to communicate insights in an actionable manner

Why you should join SumUp

• The opportunity to work on large scale fintech products used by millions of small businesses around the world
• 25 days’ paid leave, plus 1 additional day for each year of employment
• Up to 10 days’ educational leave to expand your skill set
• A dedicated annual Learning & Development budget (2000€ / year) for attending conferences and/or advancing your career through further education
• Enrollment onto our virtual stock ownership program - you will own a stake in SumUp’s future success!
• Additional health insurance and a subsidized Multisport card
• You’ll attend global offsites and/or hackathons
• Break4me - 1 month paid annual leave after 3 years of service