Fraud Prevention Specialist

Who Are We?

Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.

It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our Portsmouth office is the central strategic hub in the US as well as one of the go-to market global centers of excellence, conveniently positioned to enable a fulfilling and flexible, hybrid work-life balance. A place to collaborate and share knowledge share across multidisciplinary teams, it also provides the perfect space to meet virtually with our colleagues across time zones.

Culture and Values

We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us.

Our culture encourages people to be brave and curious, to drive to closure and to ensure our values and principles are lived out daily. 

We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline

Role

The Fraud Prevention Specialist will apply their skills throughout the Paymode-X business using investigative and analytical techniques to mitigate risk and fraud.  They will conduct investigations by and monitor for suspicious or fraudulent activity targeting Paymode-X, its members, and partners.  They will also aid in the design of fraud prevention solutions and communicate externally with involved parties to further the fraud investigations and delight and inform customers. 

Paymode-X is a business to business (“B2B”) electronic payment network processing over $300 billion per year to more than 525,000 member organizations.  Members harness the power of this innovative solution to provide secure business payments between themselves.  Paymode-X is offered to businesses, directly or through various bank partnerships.

How you'll contribute: 

• Investigate suspicious activity to mitigate risk and identify fraudulent schemes such as account takeover attempts and business identity theft
• Conduct reviews for fraud and suspicious activity using transaction monitoring software
• Assist in daily monitoring and investigation of potential OFAC matches
• Design detection strategies with both manual processes and digital tools, that aid in the detection of fraudulent activity targeting the Paymode-X Network
• Promote a risk-aware culture; ensure efficient and effective risk and anti-fraud practices by adhering to required policies and procedures and recommend policy and product improvements
• Communicate effectively and professionally with prospective and current clients during investigations
• Develop working relationships with key business partners across the firm
• Assist with special projects as assigned such as fraud awareness/training efforts and testing anti-fraud product enhancements

What will make you successful:

• 2-5 years’ experience in AML/Fraud Investigations and Detection
• Detail oriented, organized and able to work well under pressure with a sense of urgency
• Proficiency or experience with transaction monitoring sytems used to detect fraud and money laundering
• Working knowledge of ACH, wire, and check operational processing
• Strong writing, analytical, research, and problem solving skills
• Experience with programs focused on fraud prevention/digital identity such as LexisNexis
• Certified Fraud Examiner (CFE) or similar credential preferred
• Bachelor’s degree required

We welcome talent at all phases of their career through understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together.

Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment.

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