Fraud Specialist

Come on board with Neo Group! Here's your chance to be part of a dynamic and innovative company in the iGaming industry. At Neo Group, we are passionate about redefining gaming through cutting-edge technology and exceptional customer service. Join our team as a Fraud Specialist and play a key role in ensuring the integrity of our operations.

Your Role:

• Verifying the authenticity of the win by checking back offices and contacting providers.
• Checking game history to identify possible fraud.
• Checking turnover, winning payouts, RTP, deposit/withdrawal frequency, etc.
• Checking the possibility of bonus abusing.
• Applying restrictions or blocking based on betting history.

Fraud Prevention, Detection and Management:

• Utilize advanced fraud detection tools and technologies to monitor and identify suspicious activities in real-time.
• Investigate and analyze patterns, trends, and anomalies related to fraudulent behavior.
• Develop and maintain a comprehensive understanding of the latest fraud techniques and emerging threats in the online gaming industry.
• Bonus abuse management across all products to action emerging trends.
• Simulate and describe algorithms for possible risky operations (individual or groups of operations).

Collaboration with Cross-functional Teams:

• Work closely with Legal, Marketing, Finance, and other departments to share insights, collaborate on fraud-related issues, and implement effective cross-functional solutions.
• Cooperation with product and management teams.
• Provide training and awareness programs to employees on fraud prevention best practices.

Response and Reporting:

• Lead incident response efforts in the event of a security breach or suspected fraudulent activity.
• Prepare and present comprehensive reports on risk and fraud metrics, trends, and mitigation strategies to senior management.
• Investigate incidents related to financial risks.
• Develop and implement corrective actions to mitigate the impact of incidents.

What We're Looking For:

• Detailed understanding of fraudulent behaviors and the associated risks.
• Native Russian speaker, English – B1 or higher
• Ability to work in shifts (including night shifts) and weekends
• Awareness of relevant regulation, industry guidance and technical innovation pertinent to fraud prevention.
• Self-motivation in identifying issues, research solutions and deliver effective change within the department.
• Ability to communicate with staff throughout the operation, including Senior Management.
• Ability to apply a methodical and logical approach to your work whilst maintaining exceptional levels of accuracy.
• Experience of working in an evolving environment, pivoting with changing business priorities.

• Enjoy 3 health days to focus on your well-being.
• Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
• Get a $30 net per month sports compensation to stay active and healthy.
• Benefit from top-notch medical insurance for peace of mind.
• Indulge in a variety of snacks available in the office.
• Join us for exciting corporate events that foster team spirit and fun!

Explore Neo Group Further:

For more details about life and careers at Neo Group, visit our connect with us on , and engage with us on .

Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!