Fresh Truck Market Operations Manager

Organizational Overview

About Fresh is a Boston area nonprofit on a mission to strengthen communities by getting healthy food to the households that need it most. Our programs are built to be integrated into community health systems and are designed to scale with our partnerships and emerging opportunities.

About Fresh currently operates two programs 

• Fresh Truck mobile markets bring affordable, healthy food closer to low-income neighborhoods throughout Boston
• Fresh Connect is a digital payment platform that enables health care providers to subsidize the cost of healthy food for patients and analyze the health-related impacts of improved diets.

Job Description

Market Managers are the face of Fresh Truck in our communities, they give our customers a dignified, convenient and reliable shopping experience. This role requires great customer service and leadership skills as well as a passion for community building and food.

What you’ll do:

• Drive a full-size, 39ft school bus
• Load fresh produce in and out of the mobile markets
• Create an inviting shopping experience through engaging customer service
• Manage market support staff, youth employees, and volunteers
• Support other Fresh Truck initiatives such as customer surveys and operations process improvement
• Workweek: Monday thru Saturday, 40 hours per week

Who you are:

• Embrace working within diverse community settings and with a strong sense of social justice; being multilingual (Spanish, Haitian Creole, Portuguese, Cantonese, Mandarin) is huge a plus
• You’re willing to get your hands dirty, comfortable with some heavy lifting and will stop at nothing to make things happen
• An excellent driver, accustomed to driving in an urban environment; strong preference for individuals with experience driving box trucks and large vehicles

Requirements

• Driver’s license in good standing with the state of Massachusetts and points no higher than 4
• Ability to lift ~50lb on a regular basis
• Work collaboratively with the team of Market Managers
• Positive attitude and willingness to learn

COVID Requirements

COVID-19 Vaccination Requirement

About Fresh requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

• If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with About Fresh.
• If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with About Fresh. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

What you’ll get

• Competitive benefits package provided for full-time employees and eligible dependents, including full employer paid health, subsidized dental and vision coverage
• Competitive, experience-based salary starting at $47,500
• 3 weeks paid vacation time, plus last week of the year off, and 14 paid company holiday
• 403-b retirement savings matching
• Personal learning and development funds
• Fitness reimbursement 
• Free fruits and vegetables from Fresh Truck’s mobile market

About Fresh practices equity, inclusion, and belonging throughout our programming, hiring practices, and organizational design to create a culture and environment where diverse perspectives, ideas, and identities are valued and integrated into our way of working and making decisions in service of our mission. About Fresh staff represent a wide range of racial, socioeconomic, gender, religious, and national identities—we value the depth this brings to carrying out our mission. About Fresh is an equal opportunity employer.

About Fresh Culture Code

We’re Driven by People 

We honor people by listening to their experiences and sharing our own. We do our best at work when we nurture relationships and care for people and our partners. 

We’re About Learning

We are audacious learners and program builders. Our persistence and confidence in learning drives our ability to solve complex problems and engineer impactful solutions.

We Come Through 

We deliver in everyday and big moments. We greet our work with a deep sense of responsibility and discipline, knowing that people rely on our work, and are betting on us to shape the future of food equity.

Food is ❤️

We believe food is our culture, happiness + health. Our work is inspired by moments of joy, connection, humor, and healing that happen when we gather around food.