Front Desk and Security Administrator

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane St. Paul is a leading facility for the Trane Technologies Commercial HVAC Americas SBU and hosts over 100 customer visits each year. The Trane Controls, Digital and Energy Management businesses are led from this building and therefore the first experience with the front desk must be a welcoming, helpful and pleasant experience. The front desk security administrator position will work closely with HR, Facilities and EHS Coordinators to create and manage a safe, clean and inviting environment.

Responsibilities:

• Greet employees and visitors as they enter building to ensure proper sign in/out procedures are followed
• Process both incoming and outgoing mail including employee notification of delivered packages
• Order and keep and active inventory of all building office supplies including, but not limited to, copy paper, post it notes, pens, pencils, markers, fountain drinks, and janitorial supplies
• Assist as needed in planning of internal and external customer events, including coordination of transportation, catering, lodging, and logistics
• Manage Climate Zone information for St. Paul Campus
• Support HR with payroll, employee engagement activities, site wellness events, etc.
• Answer and route all incoming phone calls
• Manage all aspects of security badges, photos, issuance, activation/deactivation and ordering of supplies
• Manage, ensure functionality, and maintain the integrity of the security system data, including but not limited to, employee information, photo, and badge access
• Ensure functionality, continuously monitor all security cameras, and address security concerns escalating issues as necessary
• Continuously monitor access to all facility doors and address security concerns, escalating issues as necessary
• Patrol facility access points twice daily
• Update all TV monitors in front lobby, hallway and manufacturing area as requested
• Refill fountain drink syrup and CO2 as required
• Monitor St. Paul Facilities Maintenance mailbox, triage requests and issue work orders as needed
• Act as Emergency Call Coordinator during drills and live events fully understanding the Emergency Response Plan and Procedures
• Effectively manage visiting Regulatory Inspectors
• Gather data and complete site regulatory EHS reporting
• Maintain and organize workspace
• Provide security presence as required
• Communicates effectively both written and oral
• Assists and performs all other duties as assigned
• Complete all assigned tasked in a timely manner
• Ability to effectively communicate with all levels of internal company and external associates, both written and orally, including the telephone.

Key Competencies:

• Minimum 2 year diploma, or high school diploma with 2 years experience
• Customer service focus - understand customer needs, solve problems, and respond in an efficient manner
• A strong knowledge and comfort level with computers is necessary. Programs used include Microsoft Office; Word, Excel, Outlook and Teams, along with the ability to navigate internal software programs will be needed after hire.
• Enthusiastic approach with willingness to work independently and as part of a team
• Ability to occasionally lift 50 pounds; frequent lifting of up to 20 pounds
• Mobility within the work facility

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.