Front Desk Receptionist

FRONT DESK RECEPTIONIST 

Location(s): Atlanta 

Are you looking to join a hungry and humble team of thinkers, creators and achievers? You’ve come to the right place.

Jackson Spalding is an award-winning PR and marketing agency that helps brands stand out to move those who matter most.

Fiercely creative and strategic, we work alongside our clients to help them connect with their audience and reach their goals. Jackson Spalding was built on the principle that there had to be a better way to run an agency. That means that we stay curious, have an open mind and ask questions to make sure we consistently achieve excellence with integrity.

ABOUT JACKSON SPALDING 

Jackson Spalding is a public relations and marketing agency that helps brands break through to earn measurable audience attention, affinity and action. Our approach integrates PR and marketing, which means we work with our clients to grow both reputation and revenue. Jackson Spalding was founded in 1995 with a vision to be the most trusted and respected agency in the industry and is proudly independently owned. With offices located in Atlanta, Dallas, Los Angeles and Athens, Ga., Jackson Spalding’s clients include household brands like Chick-fil-A, The Coca-Cola Company, Delta Air Lines, Google, L.L. Bean, Orkin and Primrose Schools, among others. Jackson Spalding was recognized as one of the best PR agencies in America by Forbes in 2022, has been featured on Best Places to Work lists, and has earned awards ranging from the SABREs to ADDYs. 

ABOUT THE ROLE

JS Atlanta is seeking a personable and proactive Front Desk Receptionist to join our team in a part-time role. This position offers 32 hours per week with benefits and requires flexibility to work occasional early mornings, late evenings, and some Mondays. 

Reporting directly to the COO, the Front Desk Receptionist plays a crucial role in maintaining a welcoming atmosphere and providing essential administrative support. If you enjoy interacting with diverse individuals, possess a friendly disposition, and are adept at multitasking in a fast-paced environment, we encourage you to apply for this exciting opportunity at JS Atlanta. 

POSITION RESPONSIBILITIES

• Welcome clients, vendors, job candidates, and other visitors at the front desk. 
• Answer incoming phone calls to the office. 
• Organize and coordinate meeting spaces, scheduling meetings in Outlook. 
• Facilitate food orders for internal and external meetings upon request. 
• Ensure the well-stocked and orderly maintenance of the kitchen and supply areas, including daily dishwasher duties and shelf organization. 
• Collaborate with senior front desk support personnel to keep the front office organized and neat. 
• Attend the Weekly Administrative Team Meeting. 
• Provide administrative support to the COO and HR as needed. 
• Act as the point of contact for external client off-site meetings, assisting with logistics such as security, meals, supplies, and meeting setup. 
• Create welcome signs for various occasions. 
• Contribute to the efficient day-to-day operation of the office, supporting management and other teams. 
• Assist with HR interview schedules, ensuring smooth candidate meeting times. 
• Enter work orders in Building Engines for various work requests. 
• Manage parking/building access cards for new employees. 
• Assist with other duties as needed. 

EDUCATION

Completion of high school or equivalent, with some college coursework

WORK EXPERIENCE

Possess 1-3 years of experience in a customer service-oriented environment. 

JOB REQUIREMENTS

Skills: 

• Proficient use of basic project management techniques when collaborating with caterers and other vendors. 
• Capability to lift packages weighing up to 25 pounds. 
• Ability to reset meeting rooms, including moving chairs and rolling tables. 
• Demonstrated proficiency in Microsoft Outlook, Office, PowerPoint, and Excel. 

Communication Skills: 

• Effective communication with both internal and external customers. 
• Ability to articulate persuasive and well-structured arguments in emails, documents, or conversations. 

Collaboration and Organization: 

• Ability to have productive dialogues with colleagues and clients while efficiently prioritizing workloads. 
• Ability to produce comprehensive notes and provide effective summaries of key takeaways and action items from internal and external meetings. 
• Willingness to embrace learning
• Ability to coordinate basic processes on behalf of the Operations team and agency. 

Employment Type: Part-Time (32 hours per week) with Benefits 

Work Schedule: Tuesday-Friday, 8:30AM - 5:30PM

EEO

At Jackson Spalding, we embrace and celebrate our differences. They are what inspire, unite, and motivate us to strive for a better way.  In alignment with our purpose to cultivate meaningful relationships rooted in mutual respect, we are dedicated to fostering a sense of belonging throughout our agency. Jackson Spalding is proud to be an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.