Front Office Coordinator

SimpliSafe · Boston, MA

Company

SimpliSafe

Location

Boston, MA

Type

Full Time

Job Description

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built. So, we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities, and make a huge impact on the lives of all those that we protect. We don’t just want you to work here. We want you to grow and thrive here.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we relentlessly pursue our goal of ensuring everyone feels safe in their own home.

Job Description
We are seeking a friendly and welcoming front office coordinator to join our Workplace Experience Team in Boston, MA. This person is responsible for greeting clients and visitors when they arrive at our Boston HQ and for delivering outstanding customer service to all employees, guests and visitors. This role requires exceptional interpersonal skills and extensive communication, project coordination, organizational, and collaborative skills.  This position is expected to be on site full time.  This is not a hybrid role, and will be located in Boston, MA.
What You’ll Do:
  • Create a welcoming environment by greeting guests, answering phone calls and directing visitors
  • Ensure a well-functioning front desk by iterating on guidelines and systems that allow for greater focus on hospitality and efficiency 
  • Help us create a great first impression by maintaining the office appearance
  • Coordinate the setup and breakdown of meeting rooms 
  • Coordinate the booking setup and breakdown company lunches and team events
  • Organize incoming and outgoing mail and package delivery
  • Order and maintain an inventory of office supplies and equipment 
  • Process invoices for payment
  • Manage SimpliSafe’s visitor and vendor list with building management 
  • Create and manage relationships with vendors and building management
  • Collaborate on planning and execution of creative location events and special projects with the extended workplace experience and coordination community
  • Provide support for teams when necessary
What You'll Need:
  • Prior administrative, clerical or hospitality experience preferred
  • Proficient with Google Office Suite (Docs, Sheets, Forms and Slides)
  • Highly organized multitasker who works well in a fast-paced environment
  • Excellent time management and communication skills
  • Willingness to learn and to grow with the company
What Values You’ll Share:
  • Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.
  • Aim High - Always challenging oneself and others to raise the bar.
  • No Ego - “no job too small” attitude, and open, inclusive and humble style.
  • One Team - highly collaborative approach to achieving success.
  • Lift As We Climb - A track record of investing in developing others and helping others succeed.
  • Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].

Apply Now

Date Posted

02/26/2023

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